Hallie was superb. Professional , friendly, and kept me informed of status.
12/2/2023
Steve H. VERIFIED CUSTOMER
I had a great experience with Findlay Toyota of Flagstaff. As a returning customer who drives a 1990 Toyota Camry I rely on Findlay Toyota to keep it in top shape. I would like to say how much I appreciate Zach Butler and John Webb who really went above and beyond and got me back on the road. Outstanding Service! Thank you Findlay Toyota.
12/1/2023
Kevin H. VERIFIED CUSTOMER
Great job ! Thanks again
12/1/2023
East Flagstaff. VERIFIED CUSTOMER
Good job as expected, thx
12/1/2023
Tessa C. VERIFIED CUSTOMER
I was advised part of my prepaid service included tire rotation. Per a notification from CarFax this morning it was not reported that tire rotation was completed.
Clayton was great, I don’t think this was his responsibility. I also have never appreciated that Toyota has “recommended services” without looking at the vehicle. After calling several shops in town yesterday while waiting I was advised they wouldn’t recommend those services without looking at my vehicle and determining if they were needed.
12/1/2023
Lisa Q. VERIFIED CUSTOMER
The price is quoted were much higher than other shops. I found several shops that would do the same job for $400, when Finley Toyota quoted $2,700 to do it. Hallie was helpful and friendly.
12/1/2023
Devon F. VERIFIED CUSTOMER
Hallie was very communicative and easy to deal with!
12/1/2023
Brooke F. VERIFIED CUSTOMER
Hallie looked into an issue I’ve been complaining about for months that no one has ever bothered to look into. I appreciate her time and attention.
12/1/2023
Branwyn W. VERIFIED CUSTOMER
Always great service. The wait time was longer than usual but I know you guys are short staffed.
12/1/2023
Dean S. VERIFIED CUSTOMER
Very efficient & answered all my questions
12/1/2023
Linda M. VERIFIED CUSTOMER
Super professional service.
12/1/2023
Chase E. VERIFIED CUSTOMER
The wait for a scheduled oil change was too long. I was there for 2 hours and 45 minutes. I would be satisfied with a 1-1.5 hour wait time.
12/1/2023
Richard M. VERIFIED CUSTOMER
Sam is a Great service agent. Always making it easy for me from start to finish.
12/1/2023
Jane S. VERIFIED CUSTOMER
Very thorough, good with follow through, strong understandable speaking voice and answered questions.
11/30/2023
Alvin Y. VERIFIED CUSTOMER
Michael was extremely nice. He answered all my questions. Need more of him in customer services
11/30/2023
Matt N. VERIFIED CUSTOMER
Amazing service, very happy.
11/30/2023
Rebecca B. VERIFIED CUSTOMER
**** is an exceptional service tech and I highly recommend him.
11/30/2023
Sean D. VERIFIED CUSTOMER
Sam ignored me and my daughter twice when we went to pick up my car after traveling by bus using public transportation in the cold. Twice he passed us and we waited for approximately 10 minutes until another rep noticed our anticipation. I will not be purchasing another vehicle here again.