I was charged for a cooling system flush and fill which was not needed. I brought this to ****'s attention and he agreed. I was charged for antifreeze which I didnr need. He comped the labor but the service wasn't needed as you had done same service earlier this year.
11/29/2023
Patrick B. VERIFIED CUSTOMER
Very fast and professional
11/29/2023
Mary G. VERIFIED CUSTOMER
Hallie was knowledgeable. She explained the services well and answered my questions.
11/29/2023
Thomas S. VERIFIED CUSTOMER
I am wondering why I didn’t get back the two key chains that accompanied my key fobs when I brought them in for reprogramming?
11/28/2023
Ned B. VERIFIED CUSTOMER
Got good ???? service and on time
11/28/2023
Connie B. VERIFIED CUSTOMER
Service was excellent, thank you
11/28/2023
Steve B. VERIFIED CUSTOMER
I think the diagnostic was incorrect and when I was told over the phone that the car was totaled I was encouraged to lease from your dealership
11/28/2023
Marie H. VERIFIED CUSTOMER
Michael was great - took time to explain & answer questions, and was friendly and very knowledgable.
11/28/2023
Craig S. VERIFIED CUSTOMER
Always get great service from Findlay Flagstaff. **** was great. Only little hiccup we had is that for some reason I didn't get text or email reminders like I usually do. I did set this up by phone and had to reschedule. Once at the service dept they didn't see me in the system. So not sure what the disconnect between those things is. That said, the team handled things well, treated me well and I got my service. Appreciate everyone there.
11/27/2023
Geary R. VERIFIED CUSTOMER
I tried this earlier but don’t know if it was sent.
**** did an excellent job regarding my RAV4’s service-he kept me updated throughout the servicing process and answered all of my questions promptly-I appreciated having him as my connection to the service department.
11/27/2023
William M. VERIFIED CUSTOMER
Thorough service for just having an oil change.
Thank you.
11/27/2023
Jaime Y. VERIFIED CUSTOMER
Yes, Clayton is always friendly and informative.
11/26/2023
John B. VERIFIED CUSTOMER
**** was my service advisor… He did A great job!!
11/26/2023
Herman N. VERIFIED CUSTOMER
Ok and thx again
11/26/2023
Barry Y. VERIFIED CUSTOMER
Clayton was exceptional and kind
11/26/2023
Bianne C. VERIFIED CUSTOMER
You need a better way to schedule pick up with the shuttle after it drops you off. I ended up getting a ride from my cousin because I didn’t hear from the shuttle driver ( until after my cousin picked me up).
11/26/2023
Steven S. VERIFIED CUSTOMER
Very kind and thoughtful. She kept me informed of status of work. Very conscientious toward others
11/25/2023
Virginia B. VERIFIED CUSTOMER
Great communication and service
11/25/2023
Andrea L. VERIFIED CUSTOMER
Thank you Hallie for your outstanding customer service!
11/24/2023
Brianson Y. VERIFIED CUSTOMER
Very good service, Clayton is awesome and gave great customer service.