**** was cordial and the work performed. Time taken for oil change, tire rotation, and inspection was from 9 am to about 2:30 pm. There wasn’t much communication in between. I kept busy in the nearby natural area, so not terribly concerned. This routine service did take much longer than expected.
10/15/2023
Thomas K. VERIFIED CUSTOMER
Clayton was very polite, respectful and professional. I agree his was a job well done.
10/14/2023
Anna N. VERIFIED CUSTOMER
Keep up the good work!
10/14/2023
James W. VERIFIED CUSTOMER
Took vehicle in at 10am for routine service. Lack of communication, claimed the computerized notice system wasn’t working. Picked car up at 5pm after I had to call to find status.
10/14/2023
Tiffany J. VERIFIED CUSTOMER
Just curious about a possible trade in with the body damage we have. Thank you!
10/14/2023
Michael H. VERIFIED CUSTOMER
I was very satisfied with ****'s help.
10/14/2023
Nick S. VERIFIED CUSTOMER
I dislike your new communication system on how your vehicle is moving along ? What happened to your advisor coming out to the waiting area and talking to you? It’s very impersonal now with all communication through your phone ! Service advisor said my car was ready but didn’t hand my keys back to me. I went outside & the car was in the car wash. When it was done the girl asked if it was our car ? How did she know it was ours… gives the keys to just anyone ?
10/14/2023
Matt S. VERIFIED CUSTOMER
Great service!
10/14/2023
Patricia W. VERIFIED CUSTOMER
I’m impressed with the service rendered. I liked how I was informed beforehand the service and price which is a big plus. I didn’t feel pressured. Thank you!
10/14/2023
Jan M. VERIFIED CUSTOMER
Clayton is wonderful. We appreciate his professional and friendly responses to any questions we have.
10/14/2023
Katie H. VERIFIED CUSTOMER
I liked working with Mike. He wasn't a pushy salesman. He was helpful and honest with his service.
10/14/2023
David A. VERIFIED CUSTOMER
Hallie was communicative and answered all my questions and pleasant. Thanks Dave
10/14/2023
Golden H. VERIFIED CUSTOMER
Great service. Keep it up
10/14/2023
Hanna P. VERIFIED CUSTOMER
Thank you Findlay Toyota and Zachery
10/13/2023
Mary Lou. VERIFIED CUSTOMER
James was great. Thank you
10/12/2023
Norman L. VERIFIED CUSTOMER
The reason for my visit to Finlay Toyota yesterday was to get the 2nd key owed me but staff lost it so I had a 2+ hour wait for nothing.
10/12/2023
Dieter B. VERIFIED CUSTOMER
Not at this time. I'll wait until after my next service. Thank you.
10/12/2023
Jaiden S. VERIFIED CUSTOMER
She was great
10/12/2023
Joann R. VERIFIED CUSTOMER
Excellent service thank you
10/12/2023
Robyn C. VERIFIED CUSTOMER
**** was very professional and did everything he could to make me happy during the repair of my rear view mirror. He was accurate on price and timing, please give him a raise!!!!????