If I am the manager of Zachery Butler, I will fire Zack. He is not helpful at all. He knew we came from a long way and he never tried to help us. He let us wait and wait and wait… until we finally can’t wait for any longer. It was about 2:00 in the afternoon. Until we said we want to tow away our car, he finally said he will call the manager to look at our car. He also didn’t analyze the problem but decided to replace our Lexus car with a Toyota battery. We refuse to do that. After we tow the car to Lexus dealer, they find the problem right the way. It wasn’t the battery problem. I will fire him right the way if I am the owner or the manager. He has a problem with foreigners. This is unacceptable!
10/4/2023
Peter S. VERIFIED CUSTOMER
Yes
10/4/2023
Virginia K. VERIFIED CUSTOMER
Randy was helpful, gracious, and very nice
10/3/2023
Christy D. VERIFIED CUSTOMER
Mike helped fix a problem of another employee that he “inherited.”
10/3/2023
Lawrence B. VERIFIED CUSTOMER
You have an awesome professional staff. Thank you.
10/2/2023
Carl B. VERIFIED CUSTOMER
Thanks!
10/2/2023
Jayacint P. VERIFIED CUSTOMER
James Hernandez was Awesome. He did listen to my concern about my car and made a goid suggestion and meets my expectation.
10/2/2023
Steven B. VERIFIED CUSTOMER
From the greeting to the service advisor and also the shuttle driver, all interactions were professional and courteous. The work was completed within the time estimate and vehicle returned clean and neat. Thanks to all
10/1/2023
Dale W. VERIFIED CUSTOMER
Excellent services by Clayton
10/1/2023
Russell L. VERIFIED CUSTOMER
**** was great. Was honest and helpful.
10/1/2023
Ralph S. VERIFIED CUSTOMER
Happy with service
10/1/2023
Danusia S. VERIFIED CUSTOMER
Service took more than 4 hours and then found out parts out of stock. Need to return. **** was WONDERFUL. It was not his fault.
9/30/2023
Niklas A. VERIFIED CUSTOMER
Mike’s professionalism is exceptional, I was taken care of quickly, shuttles were provided, and service was finished as promised. It would be a pleasure to work with him again.
9/30/2023
Dondi O. VERIFIED CUSTOMER
**** was great. But I was in for service for two hours. This is too big a bite out of a day. Toyota needs to work on streamlining. Thanks
9/30/2023
Rebecca H. VERIFIED CUSTOMER
Very one has been so friendly, always been there for our needs. I highly recommend Toyota