Got it done fast and efficiently only took around an hour for everything to get done
9/30/2023
Robin H. VERIFIED CUSTOMER
Great service appointment
9/30/2023
Patty P. VERIFIED CUSTOMER
James is a very pleasant and helpful young man.
9/30/2023
Melissa B. VERIFIED CUSTOMER
God Bless you all
9/29/2023
Vivian F. VERIFIED CUSTOMER
Work was done very nicely. We would have appreciated a time estimate up front and didn’t think to ask. It ran us pretty close to the wire to get back to Page for an event I was hosting there.
9/29/2023
Tiffany H. VERIFIED CUSTOMER
Thank you! Your service dept was Very courteous! I arrived 30 minutes early for my appt. and it wasn't an issue. I was directed to the shuttle after meeting with ****. Service took less than an hour - it was great!
9/29/2023
Stephen R. VERIFIED CUSTOMER
Always the best service
9/29/2023
John J. VERIFIED CUSTOMER
Sam was fantastic to deal with. He kept in touch throughout the entire process, which involved my insurance company and required many calls. He took the time to make sure everything was done correctly, which, honestly has not often been the case at Findlay Toyota Flagstaff. Please keep him on the team and hire more people like this. Your customers will appreciate it.
9/29/2023
Peter M. VERIFIED CUSTOMER
Not sure why the dealership couldn't do a hand wash. Those were done for decades before automatic carwashes. But that would mean work.
9/29/2023
Corey C. VERIFIED CUSTOMER
Thank you for fast professional service.
9/29/2023
Debbie K. VERIFIED CUSTOMER
I will watch for the additional survey.
9/28/2023
Katherine C. VERIFIED CUSTOMER
Service advisor, Michael, was exemplary & professional. The valet/check-in kids were however very obviously high/under the influence which delayed my check-in
9/28/2023
Isadore T. VERIFIED CUSTOMER
James was very helpful and courtesy
9/28/2023
Reg P. VERIFIED CUSTOMER
**** was outstanding
**** kept us informed all throughout the service
9/28/2023
Randel W. VERIFIED CUSTOMER
Andrew Keefer is awesome
9/28/2023
Lisa N. VERIFIED CUSTOMER
Right part order for wrong vehicle
9/27/2023
Aric R. VERIFIED CUSTOMER
I think the work done was satisfactory. I was told my appointment to drop off my vehicle was 0745. I got there at 0742. I didn’t get checked in until after 0800 I think. I was told the work would take an hour. It was over two hours. My point is. Just tell me when I should be there to get checked in. Don’t make me wait around. Don’t tell me one hour of work then take over two. Just be honest so I can plan around it. I appreciate the work, I just need to be able to plan accurately.
9/27/2023
Sue D. VERIFIED CUSTOMER
Service is always good. We are disenchanted with the maintenance cost of our 2 hybrids. Gas savings from the hybrid technology seems to be offset by the costlier maintenance requirements. Seriously debating if we want to continue buying “green” cars.