Zackery Butler went above and beyond good service, give that man a raise!!!! Always very pleased with Findlay Toyota and their team.
9/15/2023
Grant G. VERIFIED CUSTOMER
Clayton Stephenson really did an outstanding job with me and my car on all facets: Truly exceptional in no small stretch of the imagination. Findlay Toyota rocks because of great employees like him. That's why I always come back. Proud customer since 2012.
9/15/2023
Kerstin W. VERIFIED CUSTOMER
Good Job, no complaints ;-)
9/15/2023
Maureen B. VERIFIED CUSTOMER
Randy was excellent and patient.
9/15/2023
Rose L. VERIFIED CUSTOMER
wonderful service
9/15/2023
Jan M. VERIFIED CUSTOMER
It was wonderful experience with Clayton. Thank you!
9/15/2023
Hopi Tribe. VERIFIED CUSTOMER
Great job maintaining our Tribal program vehicles. We are confident and worry free while going out on the field in these vehicles. Thank you
9/15/2023
Daniel H. VERIFIED CUSTOMER
Sam helped me with my service and another work estimate. He was great.
9/15/2023
Mary P. VERIFIED CUSTOMER
I appreciate quick clean service I get at Findlay
9/14/2023
Erin P. VERIFIED CUSTOMER
.
9/14/2023
Julie R. VERIFIED CUSTOMER
Punctual, friendly…helped me get acquainted with the Dealership/Facility!
First trip to this Dealer…now, I’ll always be back with my Tundra.
Job was done right & on-time & on-quote!
I’LL BE BACK !!!
9/14/2023
Michel C. VERIFIED CUSTOMER
Excellent and awesome service
9/14/2023
Phil O. VERIFIED CUSTOMER
The problem was not with Clayton he did everything right when he became aware of the issue.We booked the repair after a service and gave a large gap as well as being told the parts only took a few days. We even contacted your building the day before to double check everything was ready only to arrive and be told it was not. Luckily one of us could return the next day but being self employed it meant we lost a days work, around $150 plus the gas in the temp vehicle. So, not Clayton’s fault per se but a general lack of organisation.
9/14/2023
Toni K. VERIFIED CUSTOMER
Friendly and helpful service team.
9/14/2023
Bradley M. VERIFIED CUSTOMER
Zach was great. Very communicative. Took a while to get. Trade in quote from sales. We decided against that anyway at this time.
9/14/2023
Freida H. VERIFIED CUSTOMER
We placed a parts order the end of July 2023 and saying part was on back order until end of August. Kept calling parts department after the promise date. Finally received an email from Sam on September 6, 2023 say our part finally came in. Called back to make an appointment for September 13 at 9am. Made arrangements for leaving work and someone picking us up at Toyota. Got to the appointment early and then Sam says they didnt have the part and won’t be in until 21st of sept. No call or email before we got there to inform us. I was really upset because of their lack of communication. He said they can look in parts to find one. We left it there to get an oil change. About 2 hours later he texted and said part was found and they could fix what we went there for. He should have taken care of this before we got there instead of putting us thru the stress. For the past month we been trying to get to Phoenix and can’t go without AC which the service was for. Glad it got fixed but could have been avoided without all the madness and stress.
9/14/2023
Janet T. VERIFIED CUSTOMER
Zachery did a good job keeping me informed on progress
9/14/2023
Mark D. VERIFIED CUSTOMER
Ok
9/14/2023
Brandon H. VERIFIED CUSTOMER
Don’t leave grease all over my vehicle.
Notify me that there is no TPMS in one wheel, actually checking the vehicle to make sure it is safe to drive. Was not done.
Nothing but problems at your location, I won’t be returning for any future service.
9/14/2023
Scott H. VERIFIED CUSTOMER
Yes, very knowledgeable, friendly and professional.