Great job, quick service, but the price was a bit steep for a routine oil change.
9/1/2023
Louwood S. VERIFIED CUSTOMER
Thank you, for your service.
It's wonderful to know I am able to leave my vehicle in good hands.
9/1/2023
Eva F. VERIFIED CUSTOMER
I am happy to work with Clayton Stephenson to keep my vehicle well maintained.
9/1/2023
Curtis G. VERIFIED CUSTOMER
Randy was great to keep us notified throughout our service experience. He helped us get rolling again.
8/31/2023
Tim B. VERIFIED CUSTOMER
Great service and excellent communication throughout my visit!
8/31/2023
Thomas S. VERIFIED CUSTOMER
Zack was a awesome adviser.
8/31/2023
Todd W. VERIFIED CUSTOMER
I came for an oil change. No tire balance or rotate. No car wash.
It took 3 hours. I had to drive back because the tech didn’t finish screwing g in the metal plate for the oil drain on the skid plate. It was literally hanging by a thread. **** was very nice and sincere. He did his job. This is the third major issue I’ve had with your shop over the years. And always double wait times.
8/31/2023
Mark H. VERIFIED CUSTOMER
Very nice guy
8/31/2023
Julia C. VERIFIED CUSTOMER
You guys always do a good job and give me honest answers. I won’t let any other car maintenance/ repair person or businesses handle issues with my car.
Thank you????
8/31/2023
Hannah E. VERIFIED CUSTOMER
Thank you!
8/31/2023
Michael G. VERIFIED CUSTOMER
Great experience at this very fine Toyota Service center, I was Well taken care of by Sam and the Service Technicians. Ths is the 3rd time, with my 2020 Tundra, getting Service at your dealership, while traveling cross country on vacation. I have also had my 2018 Highlander too, during a similar trip. Your Service dept continues to do a great job! Thank you Sam for all of your help yesterday!
Mike Arale, Staten Island, NY
8/31/2023
Dania W. VERIFIED CUSTOMER
Clayton was fantastic to work with.
8/31/2023
John H. VERIFIED CUSTOMER
Good communication, friendly and helpful.
8/30/2023
George F. VERIFIED CUSTOMER
**** was fine. The dealership informed me that they didn't have the tire needed
Set up an appointment for the following day to replace the defective tire. After waiting for 2 hours I was told that the replacement tire was also defective. Will have to come in again next week. Clearly the primal tire was defective since the car was nee and it had been slowly leaking since I got it. Without my having bought tire and wheel insurance when I bought it there is no warranty on the defective tire.
8/30/2023
Jesse F. VERIFIED CUSTOMER
Everyone was friendly and helpful.
8/30/2023
Michael H. VERIFIED CUSTOMER
Service was great!
8/30/2023
Jennie B. VERIFIED CUSTOMER
Clayton is a very pleasant young man to deal with. He is a great asset to your company.
Thank You
Jennie B
8/30/2023
Findlay Toyota. VERIFIED CUSTOMER
I’m sorry I submitted a no. Actually I purchased a new vehicle while I was there so I actually don’t know how my 2017 Camry was serviced.
8/30/2023
Troy M. VERIFIED CUSTOMER
Sam Kinkel and AJ Chambers were outstanding. Great customer service from these two gentlemen. Randy, the service manager was also very professional. I will continue to buy Toyotas and bring them to Findlay Toyota in Flagstaff. I teach a class called, The Seven Habits of Highly Effective People and was trained by Dr. Steven R Covey. These three men mentioned above obviously practice these habits well. Bravo!
8/30/2023
Soraya P. VERIFIED CUSTOMER
I noted to Zachary the free car wash was poor Unfortunate that the dirt residue remained on my car on front hood & back hatch. The car wadh brushes shud be inspected & reevaluated on their performance. - Soraya P