Jimmy provided excellent customer service! Overall great experience.
12/3/2024
Patricia M. VERIFIED CUSTOMER
If I could give you 10 Stars, I would.
12/3/2024
Eric B. VERIFIED CUSTOMER
The alignment wasn't fixed, I was told after the work was done that it was possibly my stut was bent. I hit the curb 3 1/2 years ago, but Chandlwr Lexus had already fixed the alignment issue then, so I don't fully understand the problem.
12/2/2024
Loren B. VERIFIED CUSTOMER
Issue of separated trim not completely resolved. But Hallie was helpful throughout the process.
12/1/2024
William B. VERIFIED CUSTOMER
Hallie understood our situation after we were stranded on I-40 with a punctured radiator. She has been extremely helpful all the way through the repair of our car - providing timely email updates to let us know how the work was going. We live in Virginia so its not likely that we would visit Findlay Toyota again - but you never know. We have been very satisfied with our Findlay experience.
12/1/2024
Patrick N. VERIFIED CUSTOMER
I just paid 12 k for battery
11/30/2024
David M. VERIFIED CUSTOMER
Happy Thanksgiving
11/30/2024
Frances C. VERIFIED CUSTOMER
I felt very taken care of!! Thank you so much!!
11/30/2024
Monica R. VERIFIED CUSTOMER
Everything went well and I was updated throughout my service. The service was quick and on time. The only complaint was my coolant wasn’t refilled and I’ll have to come in next time to get it filled.
11/29/2024
Glorianne C. VERIFIED CUSTOMER
I would have appreciated some more info about making sure the gas cap was turned to one click . But then letting me know if it could take 100 miles or so for the check engine light to go off after adjusting the gas cap.
This info would have contributed to our decision of what needed to be done when our check engine light came on at 2,500 miles on a 2024
4Runner
11/28/2024
Paige T. VERIFIED CUSTOMER
Good customer service. Not sure the outcome is what I was expecting however Mike kept me updated constantly, especially being a day before major Holiday.
11/28/2024
Gary H. VERIFIED CUSTOMER
I appreciate the professional courtesy service provided
11/28/2024
Ruth A. VERIFIED CUSTOMER
Mr. Hernandez does an excellent job of explaining the importance of maintaining your vehicle. Good customer service. I can say the same for the guy that greeted me when I first drove into the Bay Area. Also the clerk where you make payments. Thank you to the service personnel also. Happy holidays!! Askwali-thank you.
11/28/2024
Paul B. VERIFIED CUSTOMER
Everything went fine. Michael was excellent!
11/28/2024
Lorelie F. VERIFIED CUSTOMER
Overly satisfied.
11/27/2024
Melanie C. VERIFIED CUSTOMER
Very nice lady and look forward to working with her.