Hallie was super helpful on an unexpected repair. She helped us file a warranty claim, get a rental car and then get our Highlander back on the road. Thank you, Hallie!
3/1/2025
Lisa N. VERIFIED CUSTOMER
I've been working with **** for the last few years and he always answers my questions and gets my vehicle on the schedule promptly. I do not worry once I check-in my vehicle with ****.
3/1/2025
Robert S. VERIFIED CUSTOMER
Key didn’t work. No one checked it prior to pick up. Jimmy was fantastic. Friendly, kind, knowledgeable and professional.
3/1/2025
Graves-Harshman &. VERIFIED CUSTOMER
Hallie does her job very well.
2/28/2025
Paul L. VERIFIED CUSTOMER
Excellent
2/27/2025
David G. VERIFIED CUSTOMER
I feel completely confident every time working with ****.
2/27/2025
James D. VERIFIED CUSTOMER
Although the service department could not fix the issue nor could they diagnose it, John’s follow up call and text directed me to someone who could correct the issue
2/27/2025
Jason C. VERIFIED CUSTOMER
Michael was an excellent advisor and looked into every factor regarding the repairs that were needed. He kept me informed and went above and beyond to make sure the service was accurate. He is a great asset to have on your team.
2/27/2025
Naomi K. VERIFIED CUSTOMER
James was very helpful and informative on the process of service. Thank you.
2/27/2025
Andy B. VERIFIED CUSTOMER
Always trying to up sale me every time I get service,two services ago they told me I needed a new belt well I still have the original belt on my vehicle nothing wrong with it on this vehicle inspection..REALLY
2/27/2025
Louis S. VERIFIED CUSTOMER
Hallie is very good.
Polite, timely, thorough.
2/27/2025
Sandra M. VERIFIED CUSTOMER
Very fast and efficient
2/27/2025
Jackson A. VERIFIED CUSTOMER
Quick and easy
2/27/2025
Matilyn W. VERIFIED CUSTOMER
Always a pleasure to take my business to Findlay's service department. Jimmy was professional and friendly. I appreciate the shuttle service as well. It helped make my life easier.
2/27/2025
Brent B. VERIFIED CUSTOMER
Thank you for your prompt and professional service
2/26/2025
Peggy R. VERIFIED CUSTOMER
John is a lovely young man! So thoughtful, thorough, professional, and caring! I will always ask for him from now on!!
2/26/2025
Amy F. VERIFIED CUSTOMER
Friendly staff and the job was done in a reasonable time.
2/26/2025
Selden W. VERIFIED CUSTOMER
Very knowledgeable; followed thru on answering questions and things she promised to do.