Hallie did a good job updating me on the process of the service on my truck
10/4/2024
Randel W. VERIFIED CUSTOMER
James was awesome! Great guy so knowledgeable.
10/4/2024
Brandon K. VERIFIED CUSTOMER
The issue with .y precollision system still isn't fixed after it has been in for the same issue 5 different times and I've been told it's fixed 3 times now obly to drive a few miles down the road and get the message front camera yn available.
10/3/2024
Danielle C. VERIFIED CUSTOMER
Will be reaching out to service manager.
10/3/2024
Amy F. VERIFIED CUSTOMER
very nice and helpful
10/3/2024
Patricia B. VERIFIED CUSTOMER
Hallie is the greatest!
10/3/2024
April J. VERIFIED CUSTOMER
Mike & Rachel & the woman whose name I can't remember that rented me the vehicle were exceptional. They were good, normal humans to me, down to earth and fun I guess is what I'm trying to say. You are lucky to have them.
10/3/2024
Marneil F. VERIFIED CUSTOMER
**** is probably the nicest person I’ve had for my services. No attitude or tone in his voice. Super great!
10/3/2024
Shirley H. VERIFIED CUSTOMER
The service was excellent.
10/3/2024
Eric K. VERIFIED CUSTOMER
Great service, great communication. Michael is 5 stars.
10/3/2024
Irene V. VERIFIED CUSTOMER
Thank youu! It was fast! And so happy about it!
10/3/2024
Solana R. VERIFIED CUSTOMER
Thank you James H and Randy! I'm so glad I gave your dealership a call for my car repair. Who knew..rats chewed the wires? Your tech department is extremely skilled and praised to have detected that situation. It's great to be back in the area and know that Findlay is here for my Rav "Diamond". James H was awesome from the first contact on the phone, very professional, caring, and helpful. It was awesome working with him and Randy too. The entire staff from check-in to check out was on point. Very fair pricing also. I only get my car serviced with Toyota Dealerships and I look forward to this new relationship at Findlay. Thank you for the warm welcome and exceptional service! 5 STARS.
10/3/2024
Alberta S. VERIFIED CUSTOMER
Mr.Spigner is always courteous and professional. An asset to Findlay Toyota.
10/2/2024
Brenda D. VERIFIED CUSTOMER
Overall great service
10/2/2024
Kim M. VERIFIED CUSTOMER
I will complete the survey. Celia was a joy to work. I was a bit stressed being up for Family Weekend to be with friends. She was courteous, professional and laughed at my comments.
10/2/2024
Donna H. VERIFIED CUSTOMER
Good job!
10/2/2024
Richard B. VERIFIED CUSTOMER
I had a scheduled appointment. When I got to Toyota, there was a long line of cars checking in. Did they all have the same time appointment? It took 3 hours for a standard regular service! I have noticed that Findlay Toyota is not as efficient as it used to be. The agents seem rushed when they used to take time to explain things to customers. One shouldn’t have to wait 3 hours for an oil change.
10/2/2024
Ed S. VERIFIED CUSTOMER
Took way to long for an oil change
10/2/2024
Isidor A. VERIFIED CUSTOMER
I had problems with my brake ever since I bought it from you, they were gonna charge me over a hundred seventy five bucks to look at it.
10/1/2024
Darla L. VERIFIED CUSTOMER
Did all the services that needed to be done to it at that time sat in your showroom wanted to look at a brand new tundra, but there were none. Everyone’s friendly, satisfied customer.