It’s a professionally run outfit. Everyone is very pleasant respectful they make sure that I know what’s going on with my car and if it’s taking longer than it should there’s always someone to give me an update and assurance that I’ll be done as soon as possible. As far as I’m concerned, I couldn’t ask for more. And it is appreciated!
9/18/2024
Scott M. VERIFIED CUSTOMER
Jimmy was absolutely great to work with and I will be using him as my service advisor in the future.
9/18/2024
Ruth G. VERIFIED CUSTOMER
Michael is an amazing service rep. He always provides appointments that fit my schedule, keeps me informed of service progress, and provides thorough explanations of any services my car needs. Wonderful example of Findlay’s stated values.
9/17/2024
Chelsea L. VERIFIED CUSTOMER
Mike was great to work with. Professional and reliable in communications. I appreciate his hard work!
9/17/2024
Frank O. VERIFIED CUSTOMER
Michael was professional, and team efficient.
Good job as usual
9/17/2024
Evelina F. VERIFIED CUSTOMER
**** is a good service advisor.
9/16/2024
Rob H. VERIFIED CUSTOMER
**** was very helpful
9/15/2024
Craig B. VERIFIED CUSTOMER
It is very frustrating when I'm given a specific appointment time and the have to wait 1.5 hours for an oil change. The task should take no more than 30 minutes .
9/15/2024
April Lou. VERIFIED CUSTOMER
**** was very quick and efficient
9/15/2024
Steven V. VERIFIED CUSTOMER
Thank you!
9/14/2024
Cheryl O. VERIFIED CUSTOMER
Thank you
9/14/2024
Ilene C. VERIFIED CUSTOMER
Thk good job!
9/14/2024
Jason C. VERIFIED CUSTOMER
**** , is a great representative of your company. He has been helpful and quick to respond when I call. I is nice he makes it so simple each time I need my car serviced.
9/14/2024
Tana B. VERIFIED CUSTOMER
**** was fine. It was aggravating that I made appointment for recall as well as maintenance. The recall parts were not available.
Also car was dryer not working well. Spots all over car. This hasn’t happened before.
9/14/2024
Maureen P. VERIFIED CUSTOMER
The man who helped me isn't the issue. The issues are 1) I needed a ride home but waiting over an hour and a half the manager drove me home, which I'm grateful, 2) I told the woman who took my information like vin number. I told her that I had an oil change at jiffy lube a couple months ago and they didn't turn off the maintenance light. So while driving it home I saw that the maintenance light was still on. My impression is that she's lazy. WHY wasn't the light turned off?!? So had to waste even more time by coming back to finish the job. I gave you a poor rating online. My Findlay experience was terrible.
9/14/2024
John B. VERIFIED CUSTOMER
Repair done promptly. Good communication with parts person. Happy with the experience. AND, Thanks for the wash. Nice touch. Hallie is the best.
9/14/2024
Henry K. VERIFIED CUSTOMER
Zack Butler was very helpful in reminding me in renewing my service contract. I felt very good about service experience.