Zachary did an outstanding and professional job handling my car’s service. He was better and more experienced, answering my questions fully, than anyone else I have had at Findlay Fladstaff Toyota.
9/12/2024
Darwin E. VERIFIED CUSTOMER
All excellent!
9/12/2024
Stephen D. VERIFIED CUSTOMER
I was 100% satisfied with my service. **** was great, and I am so pleased with the service and treatment that I got from Findley Toyota.
9/12/2024
Dorothy J. VERIFIED CUSTOMER
Service was excellent
9/12/2024
Kevin H. VERIFIED CUSTOMER
Mike Hanson did a great job on my toyota Tacoma! He deserves a raise since he works so well with customers and is a dedicated employee of Findlay Toyota !
9/12/2024
Margaret J. VERIFIED CUSTOMER
Thanks
9/12/2024
James J. VERIFIED CUSTOMER
Hallie Hepler is amazing! I had several strange issues with my Toyota which required a lot of work to get repaired. Despite me being grouchy, she was friendly throughout and got the job done!! I am very happy with the service
9/12/2024
Louis H. VERIFIED CUSTOMER
2 1/2 hours for oil change and tire rotation is unacceptable. Not service writer's fault but should have been advised at drop-off that there was a long backup.
9/12/2024
Annette F. VERIFIED CUSTOMER
Totook longer than expected, not enough service help, too long of wait.
But other than that, everything is fine.
9/12/2024
Michael C. VERIFIED CUSTOMER
Thank you
9/12/2024
Michael T. VERIFIED CUSTOMER
Hallie is a great service advisor. Give her a raise ????
9/11/2024
Richard P. VERIFIED CUSTOMER
Last year the service was excellent. This year I felt like I was being used
To cover your overhead. I am very disappointed with my Findlay Service
Experience.
9/11/2024
Robert A. VERIFIED CUSTOMER
Zachary was awesome to work with. Made us feel like family and the team took care of our 4Runner!
9/11/2024
Scott M. VERIFIED CUSTOMER
Job done right , thank you
9/11/2024
Marylou K. VERIFIED CUSTOMER
Very satisfied about service received yesterday given the lack of appointment as I was traveling from Phoenix to Hopi due to emergency family situation. I appreciate that I was worked in. I remain confident of your quality service to your customers and would like to continue being served at your company during my tour of duty in Arizona. Thank you so much. Marylou.
9/10/2024
Deirdra D. VERIFIED CUSTOMER
I went to drop off my vehicle for a next day appointment but Zack said they were able to take care of the issue that same day! That was a relief and got done in a timely manner! Awesome job to Zack and team!
9/10/2024
Glenn D. VERIFIED CUSTOMER
Zach was great in getting us through a difficult situation as we traveled from CO to our home in Palm Desert. We’re grateful for his efforts to get us back on the road! Thanks to all who assisted in helping us.
9/9/2024
Darlene L. VERIFIED CUSTOMER
2 & 1/2 hours after the service rep. explained that I would need to leave my vehicle, I received a text msg from Celia Lopez stating that my vehicle had been service & was ready for pick up, which was not correct information. Next, I waited an hour for the courtesy transport driver to arrive. And when she did arrive, she skipped over my name & called the person that signed up after I did., then didn’t even bother apologizing after I notified her of this oversight. And finally, although I had an appt for service, I felt ignored while other customers after me, were acknowledged & checked in & I was told I had to wait. This makes me wonder if your staff is racist or just provide poor service.
9/9/2024
Gary W. VERIFIED CUSTOMER
When we picked up our car there was a big smear on the windshield I had to use a razor blade to clean it off. Someone there had to have noticed this and just let it go. It was not there wen we dropped it off. It was some kind of wax Very bad service.
9/8/2024
Daisy M. VERIFIED CUSTOMER
I always trust the service department. They always do an excellent job.