**** kept me informed through the entire service visit. Great communication and service.
7/27/2024
Frank C. VERIFIED CUSTOMER
Great to see a blood drive opportunity at Findlay Toyota!
7/27/2024
Darshan S. VERIFIED CUSTOMER
You changed me $40 for a battery test I can get for free at auto zone, O'Reilly, etc. I'll never bring my car to Findlay again.
7/27/2024
Robert R. VERIFIED CUSTOMER
Great service and very helpful
7/27/2024
Brenden F. VERIFIED CUSTOMER
We were contacted about the diagnostic being completed and asked if we wanted to pay another $700 to change the spark plugs and one coil. I said we’d think about it. In the meantime we were told at 4 the car was ready to be picked up but you closed at 6 so hurry up. My wife got there at 445 and they told her it was locked up and the tech had left. She’d have to find a ride home and come back tomorrow. Not great service.
7/27/2024
Tyler B. VERIFIED CUSTOMER
Mike listened to my wife and followed through on her concerns and helped answer her questions. Enjoyed working with Mike and would work with him again.
7/27/2024
Ellen S. VERIFIED CUSTOMER
James followed up and followed thru in a timely fashion. He also walked me thru my bill summary and made sure mycar got washed for me.
7/27/2024
Jerrick B. VERIFIED CUSTOMER
????
7/27/2024
Richard H. VERIFIED CUSTOMER
Zach was very helpful! My only issue is that my appointment was for 10:45 and I arrived early, about 10:30. This was my first service appointment and it took until 1:00 to complete. And the car wash didn’t happen due to rain. I’m having trouble understanding the amount of time I had to wait. I wish someone would have told me how long it was going to take so I could have made other plans to go home.
7/27/2024
Steven H. VERIFIED CUSTOMER
It was a little longer than I expected but the appointment was done satisfactory.
7/26/2024
Dorothy K. VERIFIED CUSTOMER
Honest, very polite. No pressure.
7/26/2024
Donna G. VERIFIED CUSTOMER
**** Spigner is fantastic!
7/26/2024
Matt G. VERIFIED CUSTOMER
Hallie was great and made scheduling my services super easy. She is always on top of recommendations and transparent with my services.
7/26/2024
Clinton P. VERIFIED CUSTOMER
Zachery Butler did an amazing job!
7/26/2024
Irene M. VERIFIED CUSTOMER
Purchased this vehicle over a year ago and I’m spending a lot on repairs.
7/26/2024
Shawn R. VERIFIED CUSTOMER
Really nice and friendly and he always does good work!
7/26/2024
Bernice M. VERIFIED CUSTOMER
2 hours to do an oil change? I was told 1 1/2 hours and according to technician no issues, so why 2 hours? No paper recommendations? The video that was sent to me was grainy and I couldn’t understand the technician. For $104 overall customer service was not exceptional compared to several years ago. I paid $70 in the past but service was awesome!!
7/26/2024
Mary G. VERIFIED CUSTOMER
Zach made sure parts were in for the job, consulted with me about tire selection and others matters during the work on my car.