Hallie was helpful and had good communication with me.
7/12/2024
Marjorie W. VERIFIED CUSTOMER
James is just awesome. He gets all my services organized and is on top of it all so I don’t have to be. He’s personable and friendly. A true asset to your operation. A++
7/12/2024
Elette B. VERIFIED CUSTOMER
Always accommodating. I will keep coming back.
7/12/2024
Isadore T. VERIFIED CUSTOMER
????????
7/12/2024
Douglas L. VERIFIED CUSTOMER
James was very helpful and easy to work with
7/11/2024
Janet A. VERIFIED CUSTOMER
Caar was ready quickly
7/11/2024
Donn M. VERIFIED CUSTOMER
Communication could've been better.
7/11/2024
Nancy P. VERIFIED CUSTOMER
I am impressed by the quality of the work and the speedy service. I had my 10,000 mile checkup and they did a great job on the car and explaining it to me. Thank you Toyota.
7/11/2024
June B. VERIFIED CUSTOMER
Great job. Very polite and easy to talk with.
7/11/2024
George S. VERIFIED CUSTOMER
Hallie is great to have as our service advisor!
7/11/2024
Effie B. VERIFIED CUSTOMER
I am satisfied with the overall service. Thank you again.
7/11/2024
Allen B. VERIFIED CUSTOMER
Great service. Very professional, thorough and pleasant.
7/10/2024
Steph D. VERIFIED CUSTOMER
Much was out of your control due to the scheduling hiccups because of the software outage. But I drove from Page for a previously scheduled servicing I received a robotext that I didn’t read in route. So hot down there to learn my appt was canceled. Frustrating. Then Trevor? Tyler? (Service mgr) said he would call me when they were up & running & he didnt. So when I reached him I told him I couldn’t get in when I was in Flag for another appt and he over-rid the schedule and fitted me in. I specifically asked for James Hernandez. I like working with him and approaching. Have complimented him in survey. Got to new appt and was scheduled with someone else. Staff was able to switch me to James so that was good. Hopefully you get back to normal ops soon.
7/10/2024
Judith M. VERIFIED CUSTOMER
Nothing extraordinary.
7/10/2024
Vaughn M. VERIFIED CUSTOMER
Excellent prompt honest service
7/10/2024
Leroy B. VERIFIED CUSTOMER
Excellent and very quick service !!
7/10/2024
Rena R. VERIFIED CUSTOMER
May trade in later on down the road???????????
7/10/2024
Fernando C. VERIFIED CUSTOMER
Thank you for excellent service!
7/10/2024
Brock B. VERIFIED CUSTOMER
Most of the time, Findlay Toyota is great, however this service experience was not. The work done to the vehicle was good, but the customer service side left something to be desired. Since the service was going to take a considerable part of the day I took your shuttle back to my office. Once I was notified of the service being complete I asked for a pick up from my office… I received no communication after that request.
7/10/2024
Christopher E. VERIFIED CUSTOMER
We came in explicitly for a recall, and then the parts weren’t there. Spent 3 hrs in the waiting room for an oil change. Still have not corrected the door guard 3 years later. There’s always some excuse.