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Real Reviews from VERIFIED CUSTOMERS
Samantha J. VERIFIED CUSTOMER
**** was super helpful and my service was done extremely fast. I will be coming back !
2/9/2025
Tatyana C. VERIFIED CUSTOMER
I recently had my car serviced at Findlay Toyota and was incredibly impressed with service advisor Zachery Buttler’s professionalism. He was friendly and explained everything clearly concerning my tire repair. They completed the work quickly and efficiently, and I felt confident leaving knowing my car was in excellent condition. Highly recommend them for all your car maintenance needs.
2/8/2025
Rose K. VERIFIED CUSTOMER
I've seen recalls on toyota. Do they pretain to the tacoma 2023s?
2/8/2025
Joyce C. VERIFIED CUSTOMER
Hallie is a wonderful credit to your dealership. We appreciate seeing female advisors on your staff.
2/8/2025
June K. VERIFIED CUSTOMER
If you could wash the vehicle would be awesome, otherwose service was exceptional. You guys are awesome!
2/8/2025
Michael V. VERIFIED CUSTOMER
I appreciate and trust Jimmy since the day we met. He has been my service advisor in the past. I will continue to use Jimmy as my service advisor in the future. He is an asset to your team. Please give him a raise and a promotion!
2/8/2025
Andy S. VERIFIED CUSTOMER
Great service!
2/8/2025
Takkion Energy. VERIFIED CUSTOMER
Super helpful and informative. Definitely the best service I’ve ever had with a dealership.
2/7/2025
Ernest D. VERIFIED CUSTOMER
The service was done in a good timely manner i’m glad it was done sooner than I thought
2/7/2025
Lorenzo B. VERIFIED CUSTOMER
great service advisor
2/7/2025
Mark H. VERIFIED CUSTOMER
I was concerned that the simple service was taking so long. I asked Celia about it, she explained the reasons to me.
2/6/2025
Frank F. VERIFIED CUSTOMER
Halley is extremely professional and carries herself with a lively and positive demeanor. She takes the anxiety out of a potentially unpleasant situation. It’s a pleasure to work with her.
2/6/2025
Lazette L. VERIFIED CUSTOMER
Celia was amazing and very helpful! She kept me informed and also told me about upcoming sales for tires etc. I also was informed about the shuttle to the mall and felt very cared for! Very kind and helpful lady! She deserves a raise!
2/6/2025
Andrea L. VERIFIED CUSTOMER
My drive home was good. I was content with the way the results were all together. I trust that my truck is in good hands. Thank you
2/6/2025
Mariana K. VERIFIED CUSTOMER
Hallie and Randy were awesome!
2/6/2025
Breanna O. VERIFIED CUSTOMER
Zach and Randy along with everyone at Findlay Toyota are always amazing to deal with and truly treat me better then I could even expect. I’m always pleased every time I go in and will continue to to use Findlay Toyota because of the guys that work there.
2/6/2025
Paul R. VERIFIED CUSTOMER
**** was very helpful and accommodating today, wouldn’t mind having him take care of my next maintenance!
2/5/2025
Linda H. VERIFIED CUSTOMER
**** explained what was going to be the service I was receiving today and made some recommendations of extra service that was not covered under my warranty. Told me the cost of them and the importance. Got me a ride to where I wanted to go. Notified the car was being serviced and when it was done. Works very well either way the public. Treated me with respect.
2/5/2025
Grant G. VERIFIED CUSTOMER
Love working with Jimmy. Another job and great customer service well done.
2/5/2025
Mardonio P. VERIFIED CUSTOMER
Celia was rude. Not very knowledgeable, helpful, nor kind. I particularly don’t feel that she knew anything about the car, the process or the information I was requesting. Her answers were always in a irritable tone. With answers like “I don’t know, depends,” when I ask depending on what. She will say…”I don’t know”… I tried to be kind but she was honestly very rude at times. Not sure if I will trust her, or the dealership again. Not even in the cost estimation she had a clear idea of what to say. Very dissatisfied.
2/5/2025