I hope James Hernandez will always be my service advisor!
3/29/2024
Marilyn B. VERIFIED CUSTOMER
I’ve had Toyota vehicles for almost 40 years. I’m a true believer in Toyota service, having tried other service options. I think Findlay Toyota is honest, reliable, responsible and has fair prices.
I totally trust them and Zachery Butler was a pleasure to work with.
I appreciate Toyota quality from their vehicles to their employees.
3/29/2024
Jared G. VERIFIED CUSTOMER
She is always very helpful and attentive. Awesome part of your staff for sure.
3/29/2024
Timothy C. VERIFIED CUSTOMER
Hallie did a great job.
3/29/2024
Liz B. VERIFIED CUSTOMER
Excellent service.
3/28/2024
Reg P. VERIFIED CUSTOMER
Outstanding customer service
3/28/2024
Emmons B. VERIFIED CUSTOMER
James is excellent in all facets of his position. He is very helpful, knowledgable and a major asset for Findlay Toyota.
3/28/2024
Marie J. VERIFIED CUSTOMER
It was a real pleasure to work with Zach. He took great care of the 1987 Land Cruiser, replacing the starter and the struts of the back door. I’ll look forward to working with him in the future.
3/28/2024
Sarah T. VERIFIED CUSTOMER
You always do a super good job!???? I appreciate you.
3/27/2024
Velma R. VERIFIED CUSTOMER
Thanks for completing the job in a few hrs. ????????????
3/27/2024
Sheila D. VERIFIED CUSTOMER
My experience with James and both Parts and Service Departments was excellent. Thank you.
3/27/2024
Marlene J. VERIFIED CUSTOMER
The time schedule was great, and truck is running smoothly and save on gas. Thanks
3/27/2024
Michael M. VERIFIED CUSTOMER
James was/ awesome!!!
3/27/2024
Barry B. VERIFIED CUSTOMER
Overall yes. Mike said my tires were
Cupping. He was not clear on wear they were cupping or if it was all the tires. I could not see any cupping. He recommended tire balance and Alignment. Last time i was in for service nothing was mentioned. Tires are not going to cupcup in 5000 miles. No pulling when i am driving or balance problems. I think he was trying to up sell me on service that was not needed. Nothing was mentioned in the service report.
3/27/2024
Lawrence P. VERIFIED CUSTOMER
He was quick friendly and polite.
3/26/2024
Richard E. VERIFIED CUSTOMER
Thank you
3/26/2024
Terry M. VERIFIED CUSTOMER
Efficient time frame on the service.
3/26/2024
Freeman C. VERIFIED CUSTOMER
Fast and courteous!
3/26/2024
Lloyd C. VERIFIED CUSTOMER
Hallie was great
3/24/2024
Michael S. VERIFIED CUSTOMER
Hallie is very good at her job and keeps you up to date when are issues I will be scheduling for the service needed and also we found I had some things done already that don’t need to be done. Thanks Hallie