Findlay Toyota Flagstaff Auto Repair Service

Very nice and efficient.

Great, personal service from Zach Butler!

Service advisor recommended a carbon cleaning at 33k mileage before the car was inspected. Turns out this wasn’t necessary. When the job was done, they returned with a list of necessary purchases: I.e. alignment being off which lead to uneven tire wear, wipers and cabin filter replaced and said these would be needed for next time. Car wasn’t even washed as promised. This is the second time I’ve encountered issues at Findlay.

Mike the service writer was great, and so was Sean the mechanic.

I had exceptional service for my 5000 mile service appt. They found a hoke in my oil pan. I’m from Maine, on a long road trip and they took excellent care of my car in less than 24 hrs. Every person was helpful and kind. A wonderful experience.

They made it very easy and fast!

Michael was awesome! You should double his salary. I felt listened to, and he took the time to explain his findings. I love him

The staff are always courteous,friendly and professional.

James was very helpful and friendly.I would call him again if I need service or anything

The staff are always nice at Findlay. They even offer to give me a ride wherever I wanted to go.

Quick service time. Was called when my vehicle was ready and she went over everything with me. Great service!

**** was stellar. Knowledgeable and got answers immediately. My last visit that was not the case, as I had to explain to the Toyota employee that my truck had a manual transmission and does need need a fluid flush and refill, that type of intervention is required for automatic transmissions. This same issue raised another red flag during this service as I was recommended to do yet another transmission service, but only after 5,000 mile from the last service. **** quickly resolved this issue and went above and beyond to prove that the service had been done. He even went so far as to ask if there was anything he could do to put my mind at ease. I declined because he had already done so. I am a loyal Toyota enthusiast. I have owned Toyota Tacomas since I started in 2005. My most recent Tacoma I bought brand new in Dec of 2016 and I fully plan to buy another new Tacoma when the time comes. I share this information only to say that Toyota does make a wonderful product but they also employ top notch individuals like ****. I hope this narrative finds its was to **** management team as he she be recognized for his hard work. I would also like to thank the rest of the team, but sadly I had no interaction with them during my visit.

Findlay is the best when it comes to sales and services thank you.

Thank you for your friendly service James. I appreciated it very much.

Very satisfied

They did very well and very fast

Excellent Service

We appreciate the quick service this morning. We drive 150 miles round trip to have our Tacoma serviced. When my wife took the truck down 2 days ago for 40,000 mile service and to have a trailer electrical connection installed, she waited hours and nevertheless the correct part wasn’t available. This morning, the correct part had arrived and was quickly installed. Also, an indicator light on the driver’s console was finally turned off - the service team couldn’t figure out how to turn it off 2 days ago. Mission accomplished. Happy to have everything fixed. We are senior citizens and it’s difficult for us to drive this long distance and wait for hours. Thank you for helping us this morning with quick and courteous service. We appreciate it.

Zach was great. I called to schedule the service and whoever takes those calls must have scheduled me at the Prescott service center or something so upon arrival I wasn't on the Flagstaff schedule. But Zach (and another young lady) worked me in, no problem. Got the service I needed and helped me understand future service options. Great customer service. Love Flagstaff Dindlay!!

Good