I appreciate the mechanical, and diagnostic analysis done by the Walla Walla mechanic. I was worried that this 2022 Camry had severe AWD. Problems. My anxiety was relieved. Thanks to the service department at the above dealership. Frank A.
3/8/2025
Martinus T. VERIFIED CUSTOMER
All good
3/8/2025
Julie E. VERIFIED CUSTOMER
Great service. Went in for an oil change and was done within an hour. Service man Austin was very courteous and explained all the services that were done to my RAV4.
3/7/2025
Jonathan C. VERIFIED CUSTOMER
Great customer service
3/7/2025
Leona N. VERIFIED CUSTOMER
Austin was very helpful and professional.
3/7/2025
David N. VERIFIED CUSTOMER
Spent a lot of time going over invoices and also potential problems that will need to be addressed in the future.
3/6/2025
Joseph H. VERIFIED CUSTOMER
Good job!
3/6/2025
Teresa F. VERIFIED CUSTOMER
I always enjoy dealing with Nestor
3/5/2025
Morgan G. VERIFIED CUSTOMER
Austin and Sarah were really helpful and overall a great experience!
3/4/2025
Carolyn B. VERIFIED CUSTOMER
Love the car and glad to have a great service department to keep it in shape! Thank you so much????
3/4/2025
Gabriel S. VERIFIED CUSTOMER
AUSTIN IS A GOOD STEWARD OF WALLA WALLA TOYOTA AND KNOWS THE IMPORTANCE OF CUSTOMER SERVICE AND RELATIONSHIPS.
3/2/2025
Janette Y. VERIFIED CUSTOMER
Amazing and friendly service, knowledgeable in regards to procedure, faat service and makes it easy to want to return to him for work on our vehicle
3/1/2025
Randy L. VERIFIED CUSTOMER
Austin did a great job keeping me appraised of my vehicle’s status when some additional items needed to be attended to.
3/1/2025
Iridian S. VERIFIED CUSTOMER
Great service. Popcorn is good bring cookies back
3/1/2025
Miriam M. VERIFIED CUSTOMER
After service for a recall, the recall message was not deleted. Every time I start the car, I have to erase the ‘service needed’ message. I’m not going to drive 100 miles round trip and wait 1.5 hours to have this taken care of. Also, I’m disappointed my car was not washed after service. Walla Walla Honda ALWAYS washed my Honda after service.
Service attendant was pleasant but rather insistent I have additional services done, oil change, air filter change, coolant flush.
3/1/2025
Robert H. VERIFIED CUSTOMER
Awesome service and outstanding quality of work!
3/1/2025
Hugo D. VERIFIED CUSTOMER
Great service and Austin is very friendly and professional agent.
2/26/2025
William H. VERIFIED CUSTOMER
Strong people skills showed through
2/26/2025
Sandra R. VERIFIED CUSTOMER
Service was fine. Unfortunately you have started charging an extra 3% fee for using a credit card. Your shop has some of the highest rates in the valley already! Now you want to tax people an extra 3%. I have never taken my car to any other shop, but today was the last time I go to Toyota of Walla Walla.
It would be wiser to offer customers a 3% cash discount!
That 3% fee lost you a life long customer today. Very poor management decision to tax your customers an additional 3% when your rates are already high!
2/26/2025
Gretchen B. VERIFIED CUSTOMER
Thank you Nestor and team for taking such great care of us and our vehicles!