After driving just a couple miles after leaving the shop, I noticed the "malfunction indicator" light on the dashboard was on. I have the feeling something might have been bumped when the new air filter was replaced. I stopped by the shop to see if I could find a good time to bring the car by to have someone look under the hood. I was told by Austin there would be a $65 analysis charge. Considering this light came on so soon after my car was worked on, I can't believe a courtesy check wasn't offered. I am very disappointed in WW Toyota
10/24/2024
Deborah L. VERIFIED CUSTOMER
Austin was great, nice and friendly.
10/24/2024
Cheryl S. VERIFIED CUSTOMER
Well done
10/24/2024
James W. VERIFIED CUSTOMER
Juan is a real pro. Eviud (driver to and from my house) also.
10/24/2024
Joan B. VERIFIED CUSTOMER
Nestor did a great job trying solve a difficult problem. Five stars!
10/24/2024
Miranda K. VERIFIED CUSTOMER
Juan was great to work with. He gave me an expected wait time which was spot on and fairly quick for a dealership. When my car was ready he explained everything clearly and was in no rush to just get me out the door. They had coffee and popcorn while I waited which is always a plus and the facility was extremely clean. Steven the store manager was also there and extremely friendly. I would recommend anyone with a Toyota to go there for service.
10/24/2024
Kody R. VERIFIED CUSTOMER
Have been helped by Austin before. He is both knowledgeable and attentive to the needs of his clients.
10/23/2024
Jon C. VERIFIED CUSTOMER
Happy to help out. Jain did great.
10/23/2024
Deborah F. VERIFIED CUSTOMER
Austin is always helpful!
10/23/2024
Patrick K. VERIFIED CUSTOMER
Couldn't be happier thanks again
10/23/2024
Heidy W. VERIFIED CUSTOMER
Staff is great!
10/23/2024
Brian R. VERIFIED CUSTOMER
Always nothing but the best from WW Toyota. Austin and the entire service departments are outstanding.
10/23/2024
Ronald B. VERIFIED CUSTOMER
Took a little longer than planned but Nestor and Austin were checking in progress for us all along!!
10/23/2024
Michael B. VERIFIED CUSTOMER
Thank you for your good work today
10/23/2024
Diane S. VERIFIED CUSTOMER
We are always treated very well, the work is quality and the experience satisfying.
10/22/2024
Steven F. VERIFIED CUSTOMER
Thorough and timely response by Andy Pesante.
10/22/2024
Kevin V. VERIFIED CUSTOMER
I appreciate that Walla Walla Toyota has a team that are honest and don't recommend to me unnecessary service for my car. You guys are not pushy at all. Thanks for a job well done!
10/22/2024
Stanley H. VERIFIED CUSTOMER
I have been very pleased since we purchased the hylander every time I visit you make iit actually a pleasure thank keep up the unusually fine service
10/22/2024
Crystal F. VERIFIED CUSTOMER
I was very happy with my experience during purchase, I was very upset that the leasing program was misled to me by previous staff, and that I lost a lot of money.
10/22/2024
Ken M. VERIFIED CUSTOMER
Juan was great and I was even able to talk with the technician who reassured me by answering my questions.