Nester has been very good to me making sure things get done. I do watch the dashboard all the time still because I just know it's gonna come back on again. You know that feeling. Thank you for the service.
10/13/2024
Sherry C. VERIFIED CUSTOMER
thank you for quick service and accommodating my grandchildren with popcorn very kind of you!
10/13/2024
Gordon R. VERIFIED CUSTOMER
The service was completed very well and to my satisfaction. The only issue I have is that it took about 90 minutes longer than I was told to expect it. I called and was told there was a backup with alignments. I later received a call apologizing for the delay, so I am not upset. That said, it would have been helpful to have known about the delay earlier.
Thanks for asking.
10/12/2024
Gergory N. VERIFIED CUSTOMER
Austin was very helpful beyond measure great guy he deserves a raise ????
10/12/2024
Laurie C. VERIFIED CUSTOMER
Done In a timely manner.
Thank you!
10/12/2024
Eilin B. VERIFIED CUSTOMER
Very professional and listened to me. I will always refer people to him and this dealership
10/12/2024
Don S. VERIFIED CUSTOMER
Outstanding employee. Very helpful and goes out of his way to accommodate any request.
10/11/2024
Allen P. VERIFIED CUSTOMER
Thank you. Excellent customer service.
10/11/2024
Carol S. VERIFIED CUSTOMER
He carefully accessed the data previously entered for my service. Andy informed me about the timeline for completion. He assured that the handling of the key code/fobs was accurate. He was also genuinely interested in my specific situation.
10/11/2024
Elizabeth C. VERIFIED CUSTOMER
Austin did a great job keeping me up to date on the status of my vehicle. When my vehicle needed to be kept until the next day, he set me up with a loaner vehicle. Great customer service. The technician also working on my vehicle was great figuring out the issue.
10/11/2024
David R. VERIFIED CUSTOMER
Thanks
10/11/2024
Not-Provided D. VERIFIED CUSTOMER
Austin was amazing at customer service! I listened to him helping people in person and on the phone for an hour as I waited! What an asset he is for your business!
10/10/2024
Michael G. VERIFIED CUSTOMER
Recall service was scheduled for Monday. I drove from Pendleton to Walla Walla for the service. I arrived at 8 am. The scheduled time. The recall service was supposed to take approximately 2 hours. At 9:15 a service person came up to me and said they could not complete the service because they were missing a part to do the work. So I wasted a day where I could have made $200 substitute teaching that day that I cancelled to get my truck serviced. Then I had to come back on another day when the part came in. Costing me another day of driving back and forth.
10/10/2024
Dayna T. VERIFIED CUSTOMER
Great kind service!
10/10/2024
David M. VERIFIED CUSTOMER
Great job
10/10/2024
Annette B. VERIFIED CUSTOMER
Your team is awesome! The 3% transaction/credit card fee seems petty. What if you just add that cost of doing business to the price? And/or let people know in advance. I typically don’t carry that much cash or a check anymore. Just a suggestion. Cheers!
10/9/2024
Heather B. VERIFIED CUSTOMER
Very professional.
10/9/2024
Brenda G. VERIFIED CUSTOMER
From start to finish, Andy did a great job of hearing & answering questions I had and very efficiently and kindly cared for us. Thanks so much, Andy!
10/9/2024
Joselyn R. VERIFIED CUSTOMER
i was happily surprised by the offer of shuttle and your driver was wonderful.