Nestor does a fantastic job! He is knowledgeable and efficient.
7/25/2024
Dale H. VERIFIED CUSTOMER
The 100k maintenance was more expensive than anticipated although I agreed to all of the recommended items, seems like cost could’ve been reduced 10% for loyal customers and seniors. No complimentary car wash was offered. That was a standard perk in the past. I’m not a fan of online communications. Impersonal and not universally customer friendly.
7/25/2024
Ronald A. VERIFIED CUSTOMER
Austin was great to work with. He got my vehicle in without an appointment. He kept me updated on the progress. It was a good experience.
7/25/2024
Louisa H. VERIFIED CUSTOMER
Nestor customer service was excellent.
7/24/2024
Andrea G. VERIFIED CUSTOMER
Juan was super helpful and explained everything so well to me. I was grateful for all of his help with the process and planning.
7/24/2024
Edward H. VERIFIED CUSTOMER
He did a great job
7/24/2024
Megan E. VERIFIED CUSTOMER
He did a great job answering questions. Definitely recommend!
7/23/2024
Juan G. VERIFIED CUSTOMER
Appreciation for Nestor and the team. It was our first time at this service center. Will be returning.
7/23/2024
Christian B. VERIFIED CUSTOMER
Austin is great!
7/23/2024
Mark P. VERIFIED CUSTOMER
Excellent service. Work was completed quickly and I was kept updated throughout the process. Great team to work with.
7/20/2024
Eden K. VERIFIED CUSTOMER
Always friendly!
7/20/2024
Halley M. VERIFIED CUSTOMER
Austin did a wonderful job, as always!
7/20/2024
David D. VERIFIED CUSTOMER
Nestor & the maintenance crew were efficient & professional. Scheduling & service was excellent. My only dissapointment was that I didn't get a vehicle wash after service. In past years that car wash was always welcomed & appreciated. It distinguished your service from all of the other area service providers. Think about bringing back the car wash.
7/20/2024
Helen J. VERIFIED CUSTOMER
The staff is very professional & knowledgeable. They take the time to explain everything & keep you informed
7/20/2024
Frederick K. VERIFIED CUSTOMER
I feel like the service guys have too much to do
I think there are some systems and communication issues-lots of running around
The guys were really nice however and I have nothing but positives to say about them
7/20/2024
Kay T. VERIFIED CUSTOMER
Even though they were “under staffed”, everyone was helpful. I didn’t have to wait longer than promised.
7/20/2024
Julie H. VERIFIED CUSTOMER
Nope
7/20/2024
Sherry G. VERIFIED CUSTOMER
I appreciated the ride to pick up my vehicle as I am new living in Walla Walla and was at a loss as to how to manage this. Everyone there was most helpful to me. Thanks, it was a difficult situation.
Sherry G
7/20/2024
Alice H. VERIFIED CUSTOMER
We are going on a road trip and I feel confident all will be well with the RAV4.
Thanks