Service manager, SARA and the technician that works on my truck are both awesome. They take really good care of me and I appreciate that. The service writers are very good with me. Also thank you for the awesome service.
7/19/2024
Carol K. VERIFIED CUSTOMER
Professional, personal. Super satisfied!!
7/19/2024
Patrick H. VERIFIED CUSTOMER
I as not told that my permission was needed to complete the work and had to wait an extra hour.
7/19/2024
Frank J. VERIFIED CUSTOMER
Your $1500 estimate to fix the leak was way too much for. I had it fixed elsewhere. It took one person 2 hours to analyze, find the leak and fix it.
7/18/2024
Anne K. VERIFIED CUSTOMER
Job well done!
7/18/2024
Steve K. VERIFIED CUSTOMER
Alignment was pretty expensive, but we appreciate your service.
7/17/2024
Racquel R. VERIFIED CUSTOMER
Austin was great! He answered all my questions and was super nice.
Thanks, Austin
7/17/2024
Halefom B. VERIFIED CUSTOMER
Thanks so much!
7/17/2024
Allen P. VERIFIED CUSTOMER
Thank you.
7/17/2024
Roxi B. VERIFIED CUSTOMER
Juan gives excellent customer service and explains what is recommended and helps me to understand what needs to be done. Toyota is very fortunate to have such an excellent service worker aa Juan is. Thank you, Roxi B
7/17/2024
Beverly G. VERIFIED CUSTOMER
Austin and the entire Service staff were welcoming, efficient and more than met my expectations!
7/17/2024
Michael S. VERIFIED CUSTOMER
Thank you
7/17/2024
Not-Provided M. VERIFIED CUSTOMER
Great place for my truck
7/16/2024
Steven M. VERIFIED CUSTOMER
I'm happy
7/16/2024
Barbara M. VERIFIED CUSTOMER
Shout out to Matt who was the shuttle driver and other service employees who were most courteous
7/13/2024
Anastasia C. VERIFIED CUSTOMER
Rather than start off by explaining what they DID do on my truck the conversation (after a one hour wait for an oil change) was all attempts to convince me why I needed to spend yet another $200. A smart sales pitch would at least begin by making me feel like I’d already gotten value for what I committed to pay. This focus on upselling is what I expect from Jiffy Lube, though there at least the trade-off is pretty quick service.
7/13/2024
Lance W. VERIFIED CUSTOMER
Truck was fixed perfectly and runs great. It seemed the price oif the service/troubleshooting was outrageously high.
Also, the service reception desk needs to be completely renovated and organized, there is no direction of flow and all the desks are covered in receipts and paperwork. I was getting stressed looking at the situation and I could tell the employees were stressed with the mess at there desks.
I still consider Walla walla Toyota as the destination for my vehicle needs.
Just want to see something different with the back service desk area.
7/13/2024
John T. VERIFIED CUSTOMER
Warranty work completed in record time
7/12/2024
Christina D. VERIFIED CUSTOMER
I’m amazed at the teamwork and efficiency done on my vehicle. Professional and efficient! My RAV RUNS GREAT!