Austin is awesome along with the rest of the staff at walla walla
6/25/2024
Gerald T. VERIFIED CUSTOMER
Great person good personality
6/25/2024
Nancy S. VERIFIED CUSTOMER
Juan was friendly and professional.
6/24/2024
Coralee L. VERIFIED CUSTOMER
He helped me adjust the volume on my phone mic. I am really happy with that. Sometimes it's the little things.
6/23/2024
Leslie K. VERIFIED CUSTOMER
All employees that have ever worked as long as Sarah Ricks has managed service are STELLAR! Friendly, conscientious, aware of people waiting, timely in delivery, available to answer questions, keep customer informed, and the shuttle driver experience compliments is icing on the cake! One can tell it is a “TEAM” atmosphere and it works flawlessly!
6/22/2024
Lenna B. VERIFIED CUSTOMER
Very professional and very personable.
6/22/2024
Edie J. VERIFIED CUSTOMER
Very friendly and explanations of what was being done or recommended was well done
6/22/2024
Onaya G. VERIFIED CUSTOMER
Thanks for your service
6/22/2024
Pam W. VERIFIED CUSTOMER
Austin was great!!
6/22/2024
Jon J. VERIFIED CUSTOMER
Every thing was done as expected. I noticed my vehicle was immediately driven into the shop. I have experienced terrible service at a Chevrolet dealership where the scheduled appointment meant nothing. My vehicle would be parked for hours and told they would get to it when they could.
6/22/2024
George B. VERIFIED CUSTOMER
Thanks for the service
6/21/2024
Karie W. VERIFIED CUSTOMER
Very quick and easy delivery and pick up! Much appreciated.
6/20/2024
Carole B. VERIFIED CUSTOMER
I Was satisfied with the service but I have one suggestion. When I was told it would take an hour and 15 minutes for my service but it took 2 hours and 45 minutes, it would have been nice to have been told that it would take longer then expected. They were busy and I can understand if it was going to take longer however as a courtesy to your customers it would be nice to be informed. Thank you.
6/20/2024
John S. VERIFIED CUSTOMER
Austin was an asset to your company
6/19/2024
Jonathan N. VERIFIED CUSTOMER
Nestor was kind, quick, and efficient.
6/19/2024
Cynthia S. VERIFIED CUSTOMER
Austin was above and beyond in helping me understand my maintenance needs! I truly appreciated his great customer service!
6/18/2024
Jim S. VERIFIED CUSTOMER
I know things happen…and I do appreciate the discount on the cost of the oil change, but 2 1/2 hours for an oil change is to long. Sorry… but we live in Athena OR. We could drive to Rogers in Hermiston and be home in the same amount of time. We are trying to get an option more near our home.
Again, to be fair, things happen. I know that was not your intention.
Thank you, Jim S
6/18/2024
Kathryn M. VERIFIED CUSTOMER
My only feedback would be asking if the additional maintenance recommended, for example replacing the spark plugs, checking with us to see when they were last replaced. We had them replaced with our 90k service at another mechanic in town. Suggest ALL possible maintenance makes me question how many other repairs are unnecessary…
6/16/2024
Jonathan C. VERIFIED CUSTOMER
Great service team
6/15/2024
Konrad H. VERIFIED CUSTOMER
GREAT car, that 2023 TOYOTA Corolla XLE Hybrid. Gorgeous dark blue paint, amazing acceleration, nice styling, very comfortable. Was a big fan of MAZDA for 28 years straight:1990 MX-6 & 2008 MAZDA 6. Now I am a BIG fan of TOYOTA!????????????