Juan was great and responsive. The shuttle service was a huge benefit and the driver was great.
6/14/2024
Julia L. VERIFIED CUSTOMER
Nestor and the team were excellent communicating managing expectations thoughtful and attentive. Thank you Nestor!
6/14/2024
Elizabeth P. VERIFIED CUSTOMER
Austin excelled in assisting me with getting me checked in, helping with a courtesy driver, calling me with an update and explaining what was going on with my vehicle. Austin is a team player and attended to all my needs. I will definitely return in the future for continued business!
6/14/2024
Trenton J. VERIFIED CUSTOMER
I am still interested in hearing about the certain Tacoma recall years for the white ice paint as mine does fit into that category of models
6/14/2024
Tiffany D. VERIFIED CUSTOMER
Amazing service provided by an amazing person!
6/14/2024
Deborah F. VERIFIED CUSTOMER
I always feel like I'm being talked into doing more things for my car than I felt was needed. Granted, I am not a mechanic, but next time I would like THE mechanic to show me, on the car, what he thinks needs to be done.
6/13/2024
Patricia F. VERIFIED CUSTOMER
he got me right in and right out which was nice and he made sure that the tires were left at the pressure that I had requested so appreciate the help. Thank you.
6/13/2024
Alex D. VERIFIED CUSTOMER
Very happy with the service. Thank you ????
6/13/2024
Jo O. VERIFIED CUSTOMER
Staff very helpful and communicated with me well.
6/13/2024
Earl B. VERIFIED CUSTOMER
Good job
6/12/2024
Brennan G. VERIFIED CUSTOMER
i would buy a floor mat for 50 dollars but 110 dollars seems a bit too expensive. you had options for services which I did not need, such as an air conditioner cleaning, in yellow. I just did that a few months ago. you charge a 3 percent fee for paying with a credit card, also irritating.
6/12/2024
Jonathan G. VERIFIED CUSTOMER
I may trade in my 2014 highlander exl, 48k miles.
6/12/2024
Nancy H. VERIFIED CUSTOMER
Oscar Tapia has excellent customer service skills and is able to handle multiple tasks at once. His personality and knowledge of his job are both important attributes for Toyota.
6/12/2024
Yaretzi C. VERIFIED CUSTOMER
Great work like always!
6/11/2024
Carol J. VERIFIED CUSTOMER
I always request Oscar because he seems to understand my needs & knows the history of my car! Besides he always has a bag of Cheetos for me. He listens & knows my circumstances. He is great!!!
6/9/2024
James C. VERIFIED CUSTOMER
Austin very professional and the team noticed that a fuse cover was missing under the hood. We will get it ordered and replaced ASAP to prevent dirt accumulation in the box. Austin showed us photos from prior tuneup when it was in place.
Thanks for the attention to detail that Walla Walla Toyota provided.
6/9/2024
Wendy J. VERIFIED CUSTOMER
Excellent work, customer service and communication. Even have me a 10% discount d/t financial stress from cancer treatments.
6/8/2024
Katherine P. VERIFIED CUSTOMER
I am glad that it went fast ,and very kind to me!@
6/8/2024
Bonnie L. VERIFIED CUSTOMER
I appreciated the timeliness of getting a bulb replaced and beeing upfront about the cost.