Hi- I drove 2 hours for what I thought was a mandatory oil change and related warranty service and all they did was rotate the tires. This was not explained and wasted my time. Other than that it was okay.
It also took 1.5 hours and the car wasn’t even washed. I have often received a complementary car wash at other Honda or Toyota dealerships. It seeed they are cutting costs on minor things that leave a bad impression. The agent who helped received and helped me was very good and tried to be helpful. FYI. Thanks
6/8/2024
Brian R. VERIFIED CUSTOMER
Nestor went above and beyond my needs - thank you Nestor!!
6/8/2024
Derek B. VERIFIED CUSTOMER
Brake work completed and noise issue was fixed. Very satisfied with service department.
6/7/2024
Samuel S. VERIFIED CUSTOMER
Very helpful. Thank you
6/7/2024
Jason D. VERIFIED CUSTOMER
Austin's customer service is great he just needs more automotive knowledge. Me and my wife like Toyota we've purchased a few vehicles from Chris Rios!
6/5/2024
Terry Vicky. VERIFIED CUSTOMER
Whenever I bring my car in Nestor Monreal is always very nice and polite to me. Very helpful.
6/1/2024
Tanya B. VERIFIED CUSTOMER
His commitment to high quality service is much appreciated!
5/31/2024
Don S. VERIFIED CUSTOMER
Nestor, and the rest of the team in Service, always treat me so well. Much appreciated! They are attentive, fair, and explain the issues clearly. Again, many thanks!
5/31/2024
Edward C. VERIFIED CUSTOMER
Service was completed in a timely manner.
5/30/2024
Connie B. VERIFIED CUSTOMER
Always fabulous and excellent service!!
5/29/2024
George M. VERIFIED CUSTOMER
Good job
5/29/2024
Charles H. VERIFIED CUSTOMER
Thought I needed a violent flush but they looked it up and found it wasn’t necessary. No charge. Love that they put a customer first.
5/29/2024
Anne W. VERIFIED CUSTOMER
Excellent and efficient service! Thank you!
5/28/2024
Violeta M. VERIFIED CUSTOMER
Es muy amable y atento y muy profesional es Un excelente team leader Y todos los employees de Walla Toyota son muy amables
5/26/2024
Dayna T. VERIFIED CUSTOMER
Completely satisfied. Your team is very kind and polite!
5/25/2024
Christopher M. VERIFIED CUSTOMER
Great service.
5/25/2024
Walter R. VERIFIED CUSTOMER
Terrific service
5/25/2024
Kathryn C. VERIFIED CUSTOMER
I would like to point out that when they checked the cabin air filter they left about half of what was in the glove compartment laying all over the floor board and what they did put back in was just shoved inside and everything was all bunched up and with no effort to put it back as it was.
I replaced the air filter it when I got home. When I took the glove compartment out, they had also left the inside cover off the compartment and the filter hanging halfway out.
5/24/2024
Joanna B. VERIFIED CUSTOMER
Clearly made me welcome also brought car to door when leaving.