They tightened a loose connection on my headlight instead of selling me a new bulb/labor. Much appreciated.
5/17/2024
Richard S. VERIFIED CUSTOMER
Definitely a job VERY WELL Done!
5/16/2024
William Y. VERIFIED CUSTOMER
Added review on Google. Exceptional customer service and straightforward communication. Thanks.
5/15/2024
Emily J. VERIFIED CUSTOMER
The service guys all work together well as a team and I appreciate that they are all paying attention. That helps if one of them is busy with another customer and I need help while he’s busy. I appreciate the attention to detail!
5/14/2024
Mike N. VERIFIED CUSTOMER
Austin was outstanding. Very thorough, responsive, personable. A valuable employee. Austin deserves a raise!
5/14/2024
Steven L. VERIFIED CUSTOMER
Great service and staff thanks
5/14/2024
Martin R. VERIFIED CUSTOMER
Service was done fast and price was reasonable
5/12/2024
Sarah O. VERIFIED CUSTOMER
The service tech was great and the car was finished quickly. I appreciated the lobby space was one in which I could work while I waited. We will be taking all of our cars for service to you guys.
5/12/2024
Margaret D. VERIFIED CUSTOMER
My only complaint is that the steering wheel was sticky and felt dirty when I got back in my car.
Juan, my service advisor, was very kind, friendly, helpful, and professional. I was very pleased with the service he provided and will be happy to deal with him again in the future.
Some auto dealerships will clean the windshield and vacuum the inside of the car – – those extra steps are always very much much appreciated and it would be nice if Walla Walla Toyota added them to their basic service.
Thank you for the opportunity to comment. There’s no reason for a representative to contact me.
5/10/2024
Fay P. VERIFIED CUSTOMER
OK thanks
5/10/2024
Folra O. VERIFIED CUSTOMER
Juan was excellent service
5/10/2024
Anna A. VERIFIED CUSTOMER
This is the only survey I’m doing.
5/10/2024
Kurt H. VERIFIED CUSTOMER
Thank you for taking care of the issue. I have been asking about the brakes when we get the oil changed, so maybe be sure that brake pad check is being done properly.
5/10/2024
Todd L. VERIFIED CUSTOMER
Thumbs up!
5/10/2024
Beryl G. VERIFIED CUSTOMER
Nestor was very helpful and made the brake repair visit go very well ! Excellent service !
5/10/2024
Don A. VERIFIED CUSTOMER
Oscar is the best. He is professional, nice and funny. Actually all of the service staff is great but Oscar stands out. please let him know how much he is appreciated. Thanks