Waited over two hours for an oil change and although the staff was nice, I’m sure I was forgotten about and was VERY disappointed about the long wait. I wasn’t a walk-in, I had made an appointment which is super annoying as well
12/2/2023
Madison R. VERIFIED CUSTOMER
Easy to work with and answered my questions with honesty!
12/2/2023
Kevin K. VERIFIED CUSTOMER
Juan and the team were great! Really appreciate the whole Walla Walla crew!
12/1/2023
Rayce P. VERIFIED CUSTOMER
The Toyota service team went above and beyond saving me a bundle of money when I tried to tell them what was wrong they politely told me what was actually wrong so thank you again for your honesty and professionalism! Much appreciated and I will be back for my next repair!
12/1/2023
Christopher K. VERIFIED CUSTOMER
Job well done. Only complaint is it took longer than estimated and no update that it was delayed.
12/1/2023
Dorene H. VERIFIED CUSTOMER
I was seriously impressed at the lengths, taken to keep my car interior clean while they were servicing it. The steering wheel cover, the floor protector, and the seat protector were all very much appreciated, and I was impressed by that gesture. He was here quick didn’t even take an hour.
12/1/2023
Lisa P. VERIFIED CUSTOMER
Great service. Thank you!
12/1/2023
Kirby G. VERIFIED CUSTOMER
This was likely the most professional and useful visit for service I have had there in some time. Uncommon. I believe Mr. Leonetti is a consciencious and professional employee there. Honest and a great representation for WW Toyota. No, I had never met the man before, but will look for him in the future there. Kirby G
11/30/2023
Beth H. VERIFIED CUSTOMER
Pleased with quality work and vehicle maintenance and repairs done as promised.
11/30/2023
Andrea A. VERIFIED CUSTOMER
The service was in good time and well done. A great experience
11/30/2023
Deborah F. VERIFIED CUSTOMER
Austin is always easy to work with. I appreciate Walla Walla Toyota!
11/30/2023
Gil C. VERIFIED CUSTOMER
Everyone there is exceptional.
Mitch is a friend of mine and I won't ever buy from anyone else. Also, Austin was great to work with in service.
five stars all day!
Gil C
11/30/2023
Edgar G. VERIFIED CUSTOMER
Great costumer by Nestor and staff thank you!
11/30/2023
Joan V. VERIFIED CUSTOMER
The oil cap was left off after servicing and oil sprayed all over the engine causing a smoking engine. The oil was very low. I had driven it for 2 days and I don’t understand why no warning lights ever came on. The 2 days were foggy and I did not notice the smoke coming from the engine. It was only when I parked that the man parked in front of me noticed the smoke coming from the engine and alerted me, probably avoiding serious consequences.
11/29/2023
Elizabeth G. VERIFIED CUSTOMER
I had been taking my car to Sara for years. Even though her Nissan Years.
I followed her 59 Toyata.???? I no longer have my Nissan but will continue to use your services for my next car.
Thank you.
11/29/2023
Eric C. VERIFIED CUSTOMER
Nestor is the best!! Please treat him well so he can service me and other clients for years to come. He is the reason I choose to have your dealership service my Toyota!
The service crew always does a great job as well.
Eric
11/29/2023
David G. VERIFIED CUSTOMER
Very easy to work with and good customer relations