Juan was very helpful and explained items very well. He was concerned about me having to wait there so got me connected to your driver to take me where I needed to go . Thanks Juan!!!
11/9/2023
Carlos A. VERIFIED CUSTOMER
No
11/9/2023
Kellie G. VERIFIED CUSTOMER
Parts not available this happened last time too. And was asked to make another appointment. Both times I made the appointment a week or morein advance. Also no mechanic available for a minor adjustment that I have been having problems with since I have bought the car from your dealership????
11/9/2023
Fernando E. VERIFIED CUSTOMER
Oscar’s exceptional service and detail for looking up my service history to find when exactly I had purchased my battery to see if it was still under warranty was great. Keep up the great work Oscar.
11/9/2023
Patrice M. VERIFIED CUSTOMER
Juan was very helpful, kind and efficient. He provided me with updates on the status of my service, arranged transportation to and from the dealership as needed, and advised me of the cost of parts and labor as the service progressed. Great employee!
11/9/2023
Vernon C. VERIFIED CUSTOMER
Thank you
11/9/2023
Patrick M. VERIFIED CUSTOMER
Nestor is great!
11/8/2023
Nancy H. VERIFIED CUSTOMER
Juan was very helpful and polite. Kept me informed on the progress of the work being done.
11/7/2023
Matt H. VERIFIED CUSTOMER
Respectfull and professional
11/7/2023
Pamela D. VERIFIED CUSTOMER
I was very pleased with the service of my vehicle. They were very thorough and detailed on what they would do. I would also like to add the customer service was excellent. Everyone was helpful and friendly from the minute I walked into the door, up until I left. I would recommend Walla Walla Toyota to my family and friends. Thank you!
11/7/2023
Jennings W. VERIFIED CUSTOMER
They were great. I will be back to your dealership again for future service. Many thanks for the great work!!!!
11/6/2023
Patricia K. VERIFIED CUSTOMER
Before I left did not notice that you had red flagged the need for new wiper blades. Usually the check out person or Technician bring same to my attention. I'll see you soon.
11/6/2023
Kathryn E. VERIFIED CUSTOMER
I know the service department is a busy place, but as a customer who typically comes in only every 10K, washing the vehicle after service would be a greatly appreciated extra touch.
11/5/2023
John L. VERIFIED CUSTOMER
All good thanks
11/5/2023
Karen R. VERIFIED CUSTOMER
Service was great. I just didn’t know my car was ready because I had walked to a nearby store and somehow missed the call that my car was ready and sat an extra 45 minutes. ?? I appreciated the kind, friendly employees.
11/4/2023
Joshua B. VERIFIED CUSTOMER
The service was great. Smooth and easy for me even when I forgot to add in the oil change with the service. They made sure I was up on everything needed.
11/4/2023
Brian M. VERIFIED CUSTOMER
He was polite, knowledgeable and provided great customer service!
11/4/2023
Roxi B. VERIFIED CUSTOMER
Always great service and courteous workers. I really appreciate the way I am treated there and explained to me what my vehicle is needing for repair. Thanks especially to Juan for your kindness and the reason I will keep coming back for service.
11/3/2023
Linda H. VERIFIED CUSTOMER
Service was completed earlier than time quoted. Always good news in our busy lives!