Nestor provided detailed information and good guidance through my visit. Gave a helpful list of future services to address.
9/22/2023
Juliet G. VERIFIED CUSTOMER
Great service. Friendly employees!
9/22/2023
Robert S. VERIFIED CUSTOMER
I had an appointment at 8am. I came back at 9:10am to pick up my truck. To my dismay I found that it had still not even been started on. The young man helping me at the service desk was very apologetic and was very professional. My issue is more about scheduling appointments that you have no intention of honoring. . No issue with the service desk. More with managements scheduling. 2 hours for a simple oil change and air filter change is absurd. Jiffy lube would have had me out the door in 40 minutes. No need to contact me. .
9/22/2023
Nate S. VERIFIED CUSTOMER
Quick, friendly service
9/21/2023
Jason F. VERIFIED CUSTOMER
Thankyou for fixing my car no hassel! Pretty impressed with your service team. Very professional and happy with the work done! Will be coming back.
9/21/2023
Brenda T. VERIFIED CUSTOMER
Appt takes a long to get car back
9/21/2023
Doran E. VERIFIED CUSTOMER
I was totally satisfied
9/20/2023
Donna S. VERIFIED CUSTOMER
No video available.
9/20/2023
Michael S. VERIFIED CUSTOMER
Everything was great just wished you would've washed my car after service.
9/20/2023
Isidra C. VERIFIED CUSTOMER
Very welcoming and fast service. Thank you.
9/20/2023
Roi V. VERIFIED CUSTOMER
Everything was amazing only flaw is my name was spelled wrong, it’s Rogelio &or Roy not Roi. Other than that I will always & only use Toyota of Walla Walla! Nestor and the crew were amazing
9/20/2023
Rigoberto R. VERIFIED CUSTOMER
Ok. Thanks
9/20/2023
Racquel R. VERIFIED CUSTOMER
Great service and I really appreciate that Austin listened to me and fully addressed my concerns.
9/20/2023
Not Provided. VERIFIED CUSTOMER
Great
9/20/2023
Joseph B. VERIFIED CUSTOMER
Most prompt and courteous interactions.
Service was quickly done. Happy about it.
9/16/2023
Aaron S. VERIFIED CUSTOMER
Oscar is always very friendly and helpful! Thank you :)
9/16/2023
Shelly P. VERIFIED CUSTOMER
I always thought that an oil change included a new filter. So I was extremely confused when I received a text asking if I wanted a new filter for the added cost of $57. I mean, correct me if I am wrong. Otherwise, yes. Toyota is a pleasure to do business with. Thank you for ALL your services.
9/16/2023
Carole B. VERIFIED CUSTOMER
Every one was pleasant. When I was standing ,while I waited ,someone near by (the gentleman who was tending the popcorn) came over and checked on me and asked if he could help. We visited a few minutes until the manager saw I was still waiting and came over and got things taken care of. The service was faster than normal and I was soon on my way. Smiling and satisfied????. Carole B
9/16/2023
Liana A. VERIFIED CUSTOMER
I would have appreciated a call to explain the findings of the inspection so I could have requested repairs at the time. I understand larger repairs were likely to require an additional appointment but I would have liked to have had the steering wheel button repaired on the same day.
9/16/2023
Raymond B. VERIFIED CUSTOMER
There is a little hole in the passenger seat that was not there before it's like someone had a sharp object in their pocket.