I liked the video of the service recommendations. I would have liked something on the fuel injection cleaning too.
Your staff are great. Oscar really sets the tone for everyone else. It didn’t always used to be that way. Eviud as always a star. They make me feel special and they listen well to my concerns
I was not able to approve the recommended services online as usual. I think it was because the tech had put it in as future needs… just a thought. Otherwise great job. The only thing missing was the car wash.
8/16/2023
Elliott E. VERIFIED CUSTOMER
Nestor quite informative, efficient, and personable.
8/16/2023
Vicki S. VERIFIED CUSTOMER
Computer was down and an emergency came up. Rep helped me respond to the scene and pay when it came back up
8/16/2023
Sandra V. VERIFIED CUSTOMER
I arrived on time- 10:30 and was told it would be 1.5 hrs wait. Three other people came in after me and they were finished before me. When I went to the service desk I was told it would be 20-30 minutes more and by this time it was11:45 and I believe I got my car back about 12:15-12:30. Lincoln Williams gave me a $25.00 gift certificate for my next service. No one came out to explain why the delay. Not sure I’d use the service again.
8/15/2023
Suzann K. VERIFIED CUSTOMER
Nestor provided AMAZING customer service! He was thorough in communicating w me each step of the way!
8/15/2023
Sue B. VERIFIED CUSTOMER
Service was done efficiently and I was notified of further maintenance needs before closing out my ticket. Staff was all very friendly and informative, as always.
8/15/2023
Cheryl F. VERIFIED CUSTOMER
Nester was great. Kept me informed on what was happening and what happened to my tire. Went above and beyond in assisting me!!
8/15/2023
James W. VERIFIED CUSTOMER
Oscar is a treasure—he’s personable, genuine, and clear. You should give him a raise. Five Stars+
8/13/2023
Christine D. VERIFIED CUSTOMER
Job well done. Thank you
8/12/2023
Isidra C. VERIFIED CUSTOMER
Appreciate the service. Thank you.
8/12/2023
Erin M. VERIFIED CUSTOMER
Change to the correct phone number as requested. This phone number is my husband's phone number.
8/12/2023
Skip N. VERIFIED CUSTOMER
Nestor and everyone at Walla Walla Toyota was outstanding. I would not consider taking our Toyotas anywhere else!
8/11/2023
Pedro R. VERIFIED CUSTOMER
Nestor is the man! He goes above and beyond for his customers. Thanks again for all your help Nestor.
8/11/2023
Eva M. VERIFIED CUSTOMER
I don’t want to trade in. Am curious if you are interested in buying it back. I’ll have to get the bank balance to have this discussion- thanks!!