Always had good service. Lot of trouble with mice this year. After rodent repellent, less than week, still had mice. Redid repellent, hopefully will help this time.
1/4/2025
Stephen I. VERIFIED CUSTOMER
Thank You
1/3/2025
Serena B. VERIFIED CUSTOMER
Everyone in the Service Dept was very professional. Explained the multi point inspection and that it would cover everything needed. I much prefer bringing my Mercedes to the service department over taking it to the Mercedes dealership in Kennewick, WA. The service department rocks! Thank you, Serena
1/3/2025
Tamara W. VERIFIED CUSTOMER
Nester always takes excellent care of my needs. He answers my questions and gives me advice about how best to care for my vehicle and keep me safe. He is the best!!!
1/3/2025
Barbara S. VERIFIED CUSTOMER
I came early and they got me right in. They are always very helpful and professional. I enjoy going to the shop.
1/1/2025
Robert B. VERIFIED CUSTOMER
Good service
12/31/2024
Keith M. VERIFIED CUSTOMER
It was a big help to have the loaner today.
Suggestion, bring back the complimentary car washes, that was a great perk.
12/31/2024
Torrey M. VERIFIED CUSTOMER
Walla walla Toyota has great customer service
12/29/2024
George H. VERIFIED CUSTOMER
Yes
12/28/2024
Andrae B. VERIFIED CUSTOMER
Thanks!
12/28/2024
Erica G. VERIFIED CUSTOMER
Truck drives really nice now!
Thank you :-)
12/28/2024
Yolanda L. VERIFIED CUSTOMER
Great job!
12/28/2024
Claudia F. VERIFIED CUSTOMER
My inspection and tire was done quickly and professionally and the charges were exactly as quoted.
12/27/2024
Gary F. VERIFIED CUSTOMER
Thank you
12/25/2024
Travis C. VERIFIED CUSTOMER
The whole staff was amazing with the exception of Cory. He may be a new employee but if not he definitely needs to job shadow others in your service department. He is cold and abrasive, generally just a negative energy with my interaction, as well as my daughter. I thought maybe it was me, but my daughter had the same feeling with her car service drop off and pick up. I am chalking this up to an isolated incident but I hope it was just an off day for him. I know several of the employees at this dealership and I know they strive for great service!
12/25/2024
Connie B. VERIFIED CUSTOMER
Juan was polite and helpful. I always have a great experience at Toyota of Walla Walla!
12/24/2024
Monica F. VERIFIED CUSTOMER
He was awesome
12/24/2024
Vickie K. VERIFIED CUSTOMER
Thank you for your excellent service.
12/24/2024
Richard L. VERIFIED CUSTOMER
The team that worked on my Land Cruiser were very professional, helpful, and communicated every step of the way. The dealership was accommodating and friendly. It’s been a great experience since day one of our purchase.