Not happy at all. I told the service person are plates were in and they were not put on!!!!
12/16/2024
Not-Provided C. VERIFIED CUSTOMER
Very cordial representative for your organization.
12/15/2024
Daniel H. VERIFIED CUSTOMER
I think Juan was very helpful in getting our car in on a Friday afternoon. And they ran a test the next morning on our vehicle. It was the battery. After all said and done it was 550 for a battery. To Damm high for a simple thing. I should have waited and went to Les schwab it would have been only $270. For the battery and $25 to install. Way too much of a price difference. On certain items I think you should be more competitive. If I need a battery next time I’ll definitely shop somewhere else first. But the team at Walla Walla Toyota was good.
12/15/2024
Douglas S. VERIFIED CUSTOMER
Juan established communication flow and is very thorough in keeping me informed. Very professional individual
12/15/2024
Blake M. VERIFIED CUSTOMER
Thank you for the great service! I really appreciate the detailed reports and videos that you provide.
12/14/2024
Erica G. VERIFIED CUSTOMER
Thank you for your excellence.
12/14/2024
Sarah O. VERIFIED CUSTOMER
The service at your shop is always friendly and reliable. From booking the appointment to picking up the car. Truly the best in Walla Walla.
12/14/2024
Andrew I. VERIFIED CUSTOMER
Great job from Juan and the service team as always.
12/14/2024
Brenda G. VERIFIED CUSTOMER
I appreciate the good help I receive at Walla Walla Toyota…thank you!
12/13/2024
Tracy N. VERIFIED CUSTOMER
I was very pleased with my service on 12/10/24. A big thank you to Melissa Heimbigner for helping me get all lined up for my service. Great service and great customer service.
12/12/2024
Gregory B. VERIFIED CUSTOMER
Thanks for the great customer service as usual.
12/12/2024
Jacqueline P. VERIFIED CUSTOMER
First off all, un profesional answers regarding to the time it was going to take to get my service done, second off all multiple trips to get an accurate answers regarding to my vehicle third of all having a schedule appointment for a certain time and having the vehicle ready with in the time phase they told me was very upsetting! Had to call multiple times to get a call back they did not respected the total amount that I was told they said we got a 10% discount which was nothing compared to the time lose on my end. Very very un professional customer service will never ever due business with you guys again!
12/12/2024
David H. VERIFIED CUSTOMER
This survey is completely out of line. We just bought this car 4 months ago! Why would we want an estimate to trade it in. Do your research for sending out these surveys.
12/12/2024
Noah B. VERIFIED CUSTOMER
Cody was quiet but friendly and helpful.
12/12/2024
Pamela P. VERIFIED CUSTOMER
Cody did great!
12/11/2024
Eleanor F. VERIFIED CUSTOMER
Thank you.
12/11/2024
Thomas L. VERIFIED CUSTOMER
Very satisfied
12/11/2024
Al C. VERIFIED CUSTOMER
I have always had great service from. WW Toyota. That is why I keep coming back.