I'm satisfied with everyone's friendliness, but I have to call Sean again because my key fobs are still having issues.
9/14/2023
Antoinette M. VERIFIED CUSTOMER
Job well done. They took care of 2 recalls & my routine maintenance service. They kept me in formed through out the service.
9/14/2023
Don S. VERIFIED CUSTOMER
Every person from the salesman to the people in check in and out at service r polite, kind and helpful. No one waits ????
9/14/2023
**** L. VERIFIED CUSTOMER
Everything was&is very satisfactory.Thanks to everyone who made it possible.)
9/14/2023
Wanda F. VERIFIED CUSTOMER
I was very happy that they washed my car too !
9/14/2023
Allison B. VERIFIED CUSTOMER
Mary was very knowledgeable and engaging. I trusted the information she gave me and was very pleased with my experience. So much so that when I was leaving the dealership I responded in a group chat about how much I have loved my overall experience with Airport Honda from day one and how every team member there has been so very pleasant, helpful and welcoming:)
9/14/2023
Debra B. VERIFIED CUSTOMER
Never received any communications regarding the status of our car. We had to call 3 times the next day to find out if it was done.
Anyone who answers the phone in the service dept should have access to that info. We shouldn't have to keep calling.
9/14/2023
Sandra P. VERIFIED CUSTOMER
Great service as always!! You all have the best shuttle service as well!!!
9/14/2023
Alinna P. VERIFIED CUSTOMER
Meagan is awesome! Totally trust her tot ale care of me and my vehicle.
9/14/2023
Margaret J. VERIFIED CUSTOMER
Airport Honda Honda has always helped me, and I appreciate your work.
9/14/2023
Roy B. VERIFIED CUSTOMER
Never met Sean he was gone to lunch but the lady who helped me was very nice and helpful
Sorry I did not get her name
9/14/2023
Connie S. VERIFIED CUSTOMER
Joe was very helpful-I had an issue on Sunday then Monday AM I brought my Honda Pilot in with no appointments as we were leaving town at 5AM the next morning. Joe got me in and the issue was resolved in a timely manner. Thanks Joe for a job well done.
9/14/2023
Sandra M. VERIFIED CUSTOMER
Also updating me to the service I am receiving.
9/14/2023
Wendy B. VERIFIED CUSTOMER
Always a pleasant experience at Airport Honda.
9/14/2023
Sharon L. VERIFIED CUSTOMER
I know and trust that my car always gets the best service. Mary was so helpful and explained everything to me. Thank you for a great experience.
9/14/2023
Ninon H. VERIFIED CUSTOMER
Love you guys!
9/14/2023
Gwenda G. VERIFIED CUSTOMER
Very pleased with the team that provided emergency service and performed a good and timely job! TY
9/14/2023
Maria P. VERIFIED CUSTOMER
Sean was wonderful and professional. I was surprised that the total charge for a simple oil change is now $95!!!! This is with a coupon that I got in the mail. I looked for other options on my phone and found that the other Honda place in Knoxville had it for the customary $54.99 or something like that. Sean honored that price and I really appreciated this very much. Moving forward if I am to continue bringing my Honda for service here $95 for oil change is not sustainable for me. Please reconsider your fees. I have been a customer for 18 years. Thanks Sean!!