Joe was great, as always. Thanks to his perseverance I finally got a fuel pump to take care of the recall. He is professional, knowledgeable and friendly. I enjoy working with him when my car needs service.
1/1/2025
Shelia T. VERIFIED CUSTOMER
Hannah is amazing! She is the reason we switched Honda service centers to the Alcoa Honda location. She has a great attitude and made us feel welcomed.
12/31/2024
Gerald D. VERIFIED CUSTOMER
Meagan was very helpful and pleasant. She is an asset to the service team.
12/31/2024
Ronald E. VERIFIED CUSTOMER
Your welcome.
12/31/2024
Raymond M. VERIFIED CUSTOMER
Kevin took care of my issue just as he said he would. Great Service
12/31/2024
Scott S. VERIFIED CUSTOMER
I looked at the new wiring harness after getting home and there are wires which are not in the harness sleeve. This harness section is also not clipped into the tailgate where it looks like it should be. With the tailgate being put down of swung out many hundred times (or thousand) over the trucks life time, it just looks like a point of failure. At some point the harness could be pinched. In addition, the caulking weatherstripping was gouged as if someone rushed or didn't use the correct procedure or tools.
12/30/2024
Brandy Y. VERIFIED CUSTOMER
I just wanted to take a moment to express my heartfelt appreciation for the exceptional service you've provided. Your attention to detail and genuine care for your clients truly set you apart. It’s rare to encounter someone who demonstrates such dedication and passion in their work. Thank you for making every interaction a pleasant experience!
12/30/2024
Brenda Long. VERIFIED CUSTOMER
Great service and great staff who write your vehicle up when brought it
12/29/2024
Harold B. VERIFIED CUSTOMER
Thanks for the excellent service! You all ROCK!!!
12/29/2024
Tiifany L. VERIFIED CUSTOMER
Great customer service!
12/29/2024
Paul M. VERIFIED CUSTOMER
Professional
Polite
Proficient
12/29/2024
Kimberly M. VERIFIED CUSTOMER
Wyatt was great but even though I requested the recall be taken care of at the same visit after receiving multiple text messages asking me to make an appointment for it, the recalled item was not handled. Also, I received a text requesting payment. When I clicked on the link there was a message “we have found items that need your immediate attention” but there was no information even though the instructions said to view the report. After calling, it was determined there were no issues. There seems to be issues with your app.
12/28/2024
James M. VERIFIED CUSTOMER
Car was done earlier than expected..very nice dealership,polite staff...
12/28/2024
Joey G. VERIFIED CUSTOMER
Great like always.
12/28/2024
Brenda W. VERIFIED CUSTOMER
I really don’t believe it takes 2 hours for brake job,
Staff is great ????
12/28/2024
Linda W. VERIFIED CUSTOMER
Service experience was very good. Service was done in a timely fashion.
As always Airport Honda service is friendly and personable
To satisfy their customers.
12/28/2024
Joyce B. VERIFIED CUSTOMER
Maegan did a great job. She knows what she is doing. She has s lot of experience & I really do appreciate that. See u thd next time I am there Maegan. Thanks again