I am so happy I took my car to you! I started the day at a competitor and left very quickly at the check in counter. Was not happy with them. Made the phone call to your dealership and Joe was top notch! You gained a new customer.
Thank you!
11/19/2024
Roe S. VERIFIED CUSTOMER
If all my services go this well I will be well satisfied.keep up the good work.
11/18/2024
Grant B. VERIFIED CUSTOMER
Megan was great. The techs/mechanics working on the car were a bit questionable. On the second time of picking my car up after it was worked on again for a related issue, the car was given back to me and the hood wouldn't even close. I had to take the car back through the service lane from the dealership parking lot(since I never left) and show the service advisors there. They immediately took the car back to get the hood clamp readjusted and corrected but the fact that it happened in the first place makes me wonder about the rest of the work done. If something so obvious and basic want done correctly then what else was not done correctly...
11/18/2024
Judith H. VERIFIED CUSTOMER
Did a wonderful job on my vehicle
11/18/2024
Patricia K. VERIFIED CUSTOMER
Meagan was great. The problem experienced was the light coming on stating, "Tire pressures low.". I was half way back to Knoxville. I could not return to the dealership. Meagan gave me instructions how resolve this problem, but I wasn't successful. I will ask a friend for help on Sunday.
11/17/2024
Steven B. VERIFIED CUSTOMER
Wyatt truly exemplified the best in customer service. I recommend this man be promoted to train others in how to deal with the public!
11/17/2024
Kristi C. VERIFIED CUSTOMER
Wyatt, who assisted me was great! The matter of checking out was not as expected. I was told that despite buying a car this past August 10th with 46K miles, I was not eligible to have free oil changes as initially informed at the time of the car purchase.
Wyatt was great in handling the matter.
11/17/2024
Sonia R. VERIFIED CUSTOMER
Great service!! Megan explains everything very well , very professional!
11/17/2024
Samantha G. VERIFIED CUSTOMER
My husband sat there for almost 3 hours for an oil change and tire rotation. That seems a bit long for that service. Not satisfied.
11/17/2024
Angela L. VERIFIED CUSTOMER
Megan was awesome… very helpful, professional and efficient!
11/17/2024
Beverly J. VERIFIED CUSTOMER
Radio was working when I came. I only wanted to know what “clarion . Bluetooth is no longer working. It went down hill from there.
11/16/2024
Easter E. VERIFIED CUSTOMER
The service was excellent. Thank you.
11/15/2024
Lucile D. VERIFIED CUSTOMER
My experience was excellent. Everyone was very friendly and knowledgeable about the recall. Work was completed in the time frame I was given. I was also impressed by the cleanliness of Airport Honda. Will definitely recommend you to friends
11/15/2024
Beverly Or. VERIFIED CUSTOMER
The service supplied by Joe LaFollette was excellent. Best Service Department in East Tennessee. Honda vehicles are always excellent. Beverly and I are the owners of a 2001 Honda Accord V6, 2004 Honda Accord, 2010 Honda S2000 and a 2015 Honda CRV.
11/15/2024
Fred Y. VERIFIED CUSTOMER
Good job!
11/14/2024
Melissa C. VERIFIED CUSTOMER
Meagan is THE BEST! She goes above and beyond to make sure I have all my questions answered. She is so helpful and kind. Thank you Meagan!
11/14/2024
Lawrence H. VERIFIED CUSTOMER
Joe was excellent, pleasant and professional.
11/14/2024
Michael M. VERIFIED CUSTOMER
You always perform above and beyond my expectations. Thank you for your professionalism and your courtesy.
11/14/2024
Kimberley B. VERIFIED CUSTOMER
Meagan was great. I appreciate working with people like her