Not sure how the actual service was on my Honda Odyssey. However when I arrived at my home I noticed something sticky on the screen, a greasy looking spot on the driver's side door and my Owners Manual was lying on the floor of the passenger side almost under the seat. ????
2/5/2024
Cynthia R. VERIFIED CUSTOMER
Meagan is great! Always so willing to go the extra mile and help you. She’s good at her job and knows what she’s doing.
2/4/2024
Gail S. VERIFIED CUSTOMER
The entire dealership very professional and helpful. Joe Lafollette was very informative and helpful. Kevin Coffman is my salesman and will be in the future. I bought my car at Airport Honda, they have done the servicing as well. I am hoping to trade or purchase a vehicle in a few months. I was asked about an appraisal. I am not ready for a few months.
2/4/2024
Dawn C. VERIFIED CUSTOMER
Thank you for getting car back on road !
2/4/2024
Thomas T. VERIFIED CUSTOMER
What was done didn't ompletely fix the problem. A plan is in place to have this taken care of.
2/3/2024
David L. VERIFIED CUSTOMER
??
2/3/2024
Shawn T. VERIFIED CUSTOMER
Can’t prove it but money was stolen out of car .. only one other person was in her car.. if the mechanic did it it will come back to them .
2/3/2024
Tina A. VERIFIED CUSTOMER
I’ve never had better service than what I had yesterday. I appreciate you guys so much.
2/3/2024
Kathleen W. VERIFIED CUSTOMER
The staff was very friendly and pleasant. They could not fix my windshield problem but gave me an idea who to contact. Thank you for your service.
2/3/2024
Noel S. VERIFIED CUSTOMER
Very pleasant.
2/3/2024
Jim S. VERIFIED CUSTOMER
I like working with Joe. He is awesome!
2/3/2024
Thomas W. VERIFIED CUSTOMER
I was on my way to the South Knoxville Senior Center when I noticed my Engine Light was on. I was close to the Honda Dealership, so I pulled into the Service Center. Even though I had no appointment, I was greeted by Anthony Carrasquillo & told that I could have immediate attention. I asked if I could leave my car & use a Loaner to go to the Senior Center, because I was scheduled to teach a Ballroom Dance Class at 10:00. Anthony said Honda could take me there in their shuttle. I was relieved that I wouldn't have to call & cancel the class while students were expecting me. I then told Anthony to go ahead & get the oil changed. The shuttle driver was courteous & got me to the Senior Centerin got me there by 9:45. After the class one of my students gave me a ride back to Honda. Anthony explained that carbon cleaning was performed & was under warranty. So I only had to pay for the oil change. The cashier was friendly & polite. After paying for the oil change, I told Anthony that I had a new phone & asked Anthony if he would help me pair my new phone to the system. He was happy to do that for me. Anthony, the technicians, the shuttle driver, & the cashier all get 5 stars from me. Thank you Honda.
2/3/2024
Elizabeth W. VERIFIED CUSTOMER
Mary in service did an exceptional job keeping me informed about my vehicle. (Part was delayed a day in arriving.)
I appreciate great communication!
Thanks to all & mechanic of my vehicle for job well done!
2/3/2024
Martha C. VERIFIED CUSTOMER
Hannah Wright was very polite and helpful
2/2/2024
Sarah D. VERIFIED CUSTOMER
Anthony was very professional and helpful. He kept me up to date on the staus of my car being fixed.
2/2/2024
Tiffany N. VERIFIED CUSTOMER
This was my first service with Airport Honda since I purchased my car and I am very happy with the speed of service and friendliness of every staff member!
2/2/2024
Gloria P. VERIFIED CUSTOMER
Everyone was very knowledgeable and helpful
2/2/2024
Lois H. VERIFIED CUSTOMER
He was extremely nice and helpful
2/2/2024
Patricia D. VERIFIED CUSTOMER
She is awesome - truly caring about her customer and taking care of what needs to be done.