The Labor dollar amount was excessive for the work that was done. Plus the Labor cost for the additional work was outrageous. Over $1000?
Regards, Mike.
11/12/2023
Carolyn C. VERIFIED CUSTOMER
Great customer service by Gretchen, she was very informative and helpful!! She kept me totally updated on any issues that my car needed… very friendly and it was a pleasurable experience!!
11/12/2023
Lynne H. VERIFIED CUSTOMER
The service provided was of your usual high quality.
Your recommendation to remove and replace the cabin air filter for $71.91 was over the top. I returned home and did the job in 5 minutes with a high quality filter that cost less than $12.00. There was no "stale, musty, or smoky smell..." and no need for your $112.45 AC Refresher Service.
I find the presence and prices of these two items disappointing. They make me wonder about some of your other charges.
I've been relying on your services for 10 years.
11/11/2023
Paul G. VERIFIED CUSTOMER
Timely, professional, perfect.
Thank you!
11/11/2023
Philip H. VERIFIED CUSTOMER
Bob Witt and the service team provided the usual excellent service.
11/10/2023
Camille C. VERIFIED CUSTOMER
The people in service were extremely pleasant and helpful. It did not take an excessive time.
11/10/2023
Sharon J. VERIFIED CUSTOMER
Great service as usual. Thank you.
11/10/2023
Inc V. VERIFIED CUSTOMER
Bob is always friendly, helpful and accommodating. Service delivery was simple, rude to office was immediate, work was done promptly , pick up was simple.
11/10/2023
Richard L. VERIFIED CUSTOMER
Certainly faster than last time I was there.
11/10/2023
Michael E. VERIFIED CUSTOMER
Great customer service!
11/10/2023
Allison C. VERIFIED CUSTOMER
Christian was awesome. Found the problem quick and rectified it to my satisfaction
11/10/2023
Nathaniel N. VERIFIED CUSTOMER
Bob made the process wonderful. There was confusion about my warranty and he jumped right on it and helped me figure it out. Kept me up to date on the progress and explained it all.
11/10/2023
Kurt A. VERIFIED CUSTOMER
Thanks
11/9/2023
Charles S. VERIFIED CUSTOMER
Bill is a pro. He dealt with my vehicle without a lot of extraneous verbiage.
I got my vehicle back within the time promised, and he quickly went over the status report.
I was very pleased with my dealings with Bill, and Sullivan Bros.
11/9/2023
Johnnie M. VERIFIED CUSTOMER
they were very professional, helpful and fast
11/9/2023
Paul M. VERIFIED CUSTOMER
The man who helped me out was Chris. ,not Dave but Chris was fantastic.
11/9/2023
Patricia S. VERIFIED CUSTOMER
It took 2 1/2 hours for a scheduled oil change.
11/9/2023
Victoria P. VERIFIED CUSTOMER
Fast, efficient friendly service.
11/9/2023
Donna M. VERIFIED CUSTOMER
Bob is very professional
11/9/2023
John M. VERIFIED CUSTOMER
Michelle, this is always very friendly and professional. I’ve been dealing with Sullivan Brothers Toyota for 20 years and I will be back for my next lease or purchase. This one will be number eight.