There was confusion about what I wanted done to my car. I brought the car in for prepaid maintenance and almost $400 later I was out. I had planned to renew the maintenance agreement and come back to have the other work done but the technician had already started the work. Because of that I was not able to do the maintenance agreement. Also the price I paid was not the same as the price indicated in the email I received.
11/8/2023
Michelle V. VERIFIED CUSTOMER
Excellent customer service all around! Thank you !
11/8/2023
Gerald L. VERIFIED CUSTOMER
Will do survey
11/8/2023
Michael B. VERIFIED CUSTOMER
Great job by your service team
11/7/2023
Ware, Roger. VERIFIED CUSTOMER
It’s always a pleasure pleasure
11/7/2023
Kathy B. VERIFIED CUSTOMER
Progression and courteous employees! On time service appointment!
11/7/2023
Mark F. VERIFIED CUSTOMER
Ease in scheduling. On time complete service. Excellent experience
11/7/2023
John R. VERIFIED CUSTOMER
This is my second experience at Sullivan’s and both were excellent. Christian was very professional and I loved the text alerts with video. I really felt I had all the information I needed.
11/7/2023
John R. VERIFIED CUSTOMER
This is my second experience at Sullivan’s and both were excellent. Christian was very professional and I loved the text alerts with video. I really felt I had all the information I needed.
11/7/2023
Domenique Z. VERIFIED CUSTOMER
Christian is the best!!
11/7/2023
Pamela F. VERIFIED CUSTOMER
Thank you
11/7/2023
Zouhdi H. VERIFIED CUSTOMER
Great service
11/5/2023
Virginia C. VERIFIED CUSTOMER
Bill is always a pleasure to work with. Fast, friendly service!
11/5/2023
June G. VERIFIED CUSTOMER
We almost forgot the inspection sticker renewal, glad I caught that before I left. Otherwise a great visit.
11/5/2023
Patricia T. VERIFIED CUSTOMER
Bob Witt has always been the most congenial, perfect follow-up person we have dealt with at Sullivan. It is always a pleasure.
11/4/2023
Joao M. VERIFIED CUSTOMER
Good job
11/4/2023
Beth L. VERIFIED CUSTOMER
Bill was excellent in helping me yesterday.
11/4/2023
James L. VERIFIED CUSTOMER
Very helpful and courteous and professional!
11/4/2023
Sylvia Q. VERIFIED CUSTOMER
Yes, Bob Witt is very efficient, scheduling is timely and he is pleasant and makes sure service is highly satisfactory