I just wish simple tasks could be turned around a little faster
8/26/2023
Tara V. VERIFIED CUSTOMER
Excellent service. Thanks Bob Witt
8/26/2023
Lenny T. VERIFIED CUSTOMER
You are welcome.
8/26/2023
Michael C. VERIFIED CUSTOMER
The best ever
8/26/2023
James A. VERIFIED CUSTOMER
Patty Majeski,
Patty Majeski
Patty Majeski is a great asset to your company.
8/26/2023
Catherine H. VERIFIED CUSTOMER
attached was terrific ????
8/26/2023
Patrick O. VERIFIED CUSTOMER
Bob was great. It was a busy start to the teams morning but Bob worked quickly to process everyone with care and being friendly. Bob was just as great getting me out the door when service was complete.
8/26/2023
Linda H. VERIFIED CUSTOMER
He was very kind . The car is running so much better. Thank you
8/26/2023
Kwokkeung F. VERIFIED CUSTOMER
Very good, very Professional!
8/25/2023
Twig J. VERIFIED CUSTOMER
I was kept standing at the service reception garage area for 20 minutes BEFORE being allowed to say why I had brought in our car. I should have been invited to wait in the waiting room while the service department grappled with the unfamiliar new system—-for which I am very sympathetic—-but I was kept standing there for yet another 20 minutes (!) while the info for servicing my car was entered into the system. Having arrived exactly on time for my 1:00pm appointment, I was still there at 2:00pm, and the shuttle hadn’t even been called to take me back home. Unacceptable across the board. On the other hand, our car seems to have been serviced perfectly, and my inspection sticker WAS updated, which I appreciate. So—-some courtesy toward the client, please, going forward.
8/25/2023
Wendy P. VERIFIED CUSTOMER
New check appears to need some practice to work out bugs but staff is wonderful!
8/25/2023
Donald H. VERIFIED CUSTOMER
Patty was great
8/25/2023
Karen S. VERIFIED CUSTOMER
Bob was a pleasure to work with.
8/25/2023
Arnold B. VERIFIED CUSTOMER
Bob has always been top notch in my opinion in the many years I have known him. The biggest reason I keep coming back!
8/25/2023
Louise C. VERIFIED CUSTOMER
I already submitted a response. Hope you got it.
8/25/2023
Scott F. VERIFIED CUSTOMER
I had a safety recall on my 218 Toyota Camry. The service department took care of the recall quickly and efficiently.
8/25/2023
Teresa C. VERIFIED CUSTOMER
Christian is the best!
8/25/2023
Patricia C. VERIFIED CUSTOMER
2hr wait time longer than expected (multipoint inspection, tire rotation, state inspection).
I do like the new system of receiving multipoint inspection results & recommendations via text, easy to approve or defer recommended additional service.
Surprised at the $89 estimate to replace engine filter. I purchased the filter online for $15 and replaced myself in less than 5 minutes.
8/24/2023
Christine M. VERIFIED CUSTOMER
Friendly and professional service
8/24/2023
Raymond R. VERIFIED CUSTOMER
I question the in-serv and delivery dates.
This car was not officially delivered to the dealership and final down-payment made until May 4, 2023 when I traded in my other RAV4. All of the other purchase documents are backdated to March 14, 2023 by the cashier.