Christian is great! He communicates in a timely manner and answers all my questions.
1/22/2025
Candace K. VERIFIED CUSTOMER
Christian was very personable and professional.
Thank you!
1/22/2025
L Knife. VERIFIED CUSTOMER
Service was great.
1/22/2025
Marie D. VERIFIED CUSTOMER
Sullivan’s has great customer service. Thank you
1/22/2025
Erin S. VERIFIED CUSTOMER
Patty was very helpful and thorough. Great job by all! We live Sullivan Bros
1/22/2025
Used Inventory. VERIFIED CUSTOMER
Very nice
1/22/2025
Maryanne C. VERIFIED CUSTOMER
Christian was efficient and explained everything well. I have found in the past that communication at Sullivan‘s could be improved, in reference to keeping customers informed as to how long their car will be out of commission. Customers need to plan their day around car service. Communication is key. Sullivan has always been stellar.
1/22/2025
Robert M. VERIFIED CUSTOMER
I bought the 2021 jeep unlimited three weeks ago.i noticed a light on the dash that indicated there was a problem with the start/stop system so I called the service dept. the person I spoke to told me that this was a Toyota dealership and they did not service jeeps. I told him that I bought it there and he put me on hold when he came back told me to bring it in, I was not to keen to bring it after that so I skipped the appointment.
1/22/2025
Kathleen R. VERIFIED CUSTOMER
It was a pleasure to work with Christian Small. He is proficient and professional.
1/21/2025
Jason M. VERIFIED CUSTOMER
Very pleased with Christian the advisor. I was not expecting a costly expense on my son’s car. Thank you for the discount.
Mrs. McColgan
1/21/2025
Linda H. VERIFIED CUSTOMER
Always well taken care of! They do a great with my 4Runner! Thank you
1/21/2025
Stephen D. VERIFIED CUSTOMER
Service was done within an hour while i waited. Gladly drive my truck to Sullivan for the great service rather than McGee which is closer to me
1/21/2025
David K. VERIFIED CUSTOMER
I appreciate the service on my 2018 Toyota Tundra “ .!!”
I have to say it’s disappointing that you charge me 3.5hrs to change oil and install spark plugs.!!”
Which would only take , less then 60 minutes.
1/19/2025
Kenneth S. VERIFIED CUSTOMER
Great communication and updates. Truck seems to be running well again thanks!
1/19/2025
Bill S. VERIFIED CUSTOMER
Christian was very helpful and went
Out of his way to help me
Thank you
Bill
1/19/2025
Laura S. VERIFIED CUSTOMER
Christian was so kind and knowledgeable. I trusted him with understanding what I was looking for. Sometimes dealership folks can make you feel dumb for not knowing things but Christian was very easy to talk yo and figure out the best solutions.
1/19/2025
William M. VERIFIED CUSTOMER
Please let me know when the parts to replace the door edge guards of my 2024 Toyota Corolla LE are in to schedule the appointment. I came in today and waited an hour and a half at the dealership only to be told they weren't in. I was told when I scheduled the appointment for today January 18 that they'd be in by today but unfortunately they weren't. I would suggest in the future to let customers know if their service or repairs cannot be performed ahead of time so that they do not end up in a situation like mine today.
1/19/2025
Deana D. VERIFIED CUSTOMER
Had to wait 4 hours for an oil change and to have recall notice fixed. Couldn’t take shuttle home as we live off of old exit 3. Additionally, watched friends of the mechanics, who came in after us, have their car done before ours. I’ve never had a problem with Sullivan Brothers and have been buying cars here for 25+ years. I’m shocked.