Bob was amazing!!! Very friendly, thorough with patiently answering all of my questions, and delivered exceptional customer service. I will highly recommend Bob and the Sullivan Brothers dealership to friends and family. Thank you!!!
1/9/2025
Angela R. VERIFIED CUSTOMER
Very accommodating.
1/9/2025
Rosemary G. VERIFIED CUSTOMER
Seana and the team were spectacular. Seana is a keeper. Kind, considerate, friendly and truly professional. Very satisfied with the service today. Thank you!!
1/9/2025
Wendy R. VERIFIED CUSTOMER
The service itself was great. However my appointment was at 10:30 am and I was told it would be a 2 hour wait. I decided to leave my car as I had to return to work. I arranged for a ride myself. When I returned at 4 pm to pick up my vehicle the desk clerk went to see if it was ready and she came back to tell me they just took it into the bay (after I arrived). So I had to sit another 40 minutes for my oil change and multi-point inspection. I understand a lot was going on but I could have rescheduled to make everyone’s day easier.
1/9/2025
Doris S. VERIFIED CUSTOMER
Patty is great
1/8/2025
Carolyn T. VERIFIED CUSTOMER
My service was delayed by the absence of the mechanic assigned. It would be helpful in such situations if the service manager would review and reassign cars which were affected in a more timely manner.
1/8/2025
Nancy B. VERIFIED CUSTOMER
Patty was very pleasant and knowledgeable! The service department is a very busy area, but Patty took the time the answer all of my concerns and
questions and I didn’t feel at all rushed.
I very much enjoyed the time I spent with Patty
1/8/2025
Robert D. VERIFIED CUSTOMER
I am satisfied with my purchase and will be back for service.
1/8/2025
James H. VERIFIED CUSTOMER
Sullivan Toyota knows how to keep things moving quickly & efficiently
& Bill Collins is part of that culture.
1/8/2025
Jane T. VERIFIED CUSTOMER
We always get great service from Sullivan Brothers when we bring our car in for service. Christian is very professional and helpful. We always make sure we deal with Christian as he always as he is the best!
1/7/2025
Daniel L. VERIFIED CUSTOMER
Bob was great as always.
Your in-house personnel do a great job.
Your new outsourced answering service to make appointments ****
Give them a (F)
Terrible Got me an appointment in 30 minutes
Only to wait for 2 hrs.
Way better communication when it was in-house.
1/7/2025
Thersa D. VERIFIED CUSTOMER
Appreciate the job well done and the ride back and forth. Thank you.
1/7/2025
John K. VERIFIED CUSTOMER
Bob is a true professional. He listened to my requests and ensured that all of my requests were completed. I was kept informed of the status of my vehicle as I waited for it at the dealership. He also suggested I replace an engine filter. A good add to the service call. Completely satisfied with Bob’s support and Toyota service overall. Keep up the good work! Thx!
1/7/2025
Debra S. VERIFIED CUSTOMER
Everyone was very professional and friendly
1/7/2025
Karen M. VERIFIED CUSTOMER
I really appreciate the professionalism and kindness in servicing my car at SBT. Please extend my thanks to the crew in the bay for taking care of my car for me.
1/7/2025
Jacqueline M. VERIFIED CUSTOMER
My only complaint is when I made a 10:30 appointment for an oil change it shouldn’t take 3 hours but you had the shuttle and I went home and was satisfied.
Jackie