Bob was very good at explaining everything to me! Plus my service was very prompt and quick!
12/18/2024
Annette D. VERIFIED CUSTOMER
I was not happy when I received a text that suggested I needed a $200+ brake fluid job (20K or 2 years). I refused it and when I returned to the shop had them check when I last had it done… not even a year ago!
12/18/2024
Gerald L. VERIFIED CUSTOMER
It took longer than I had hoped Everything else was excellent.
12/18/2024
Richard G. VERIFIED CUSTOMER
Car runs great. In and out no issues. Great service.
12/18/2024
Jane P. VERIFIED CUSTOMER
Patty’s great. You can tell she really cares about the her customers
12/17/2024
Mark B. VERIFIED CUSTOMER
Very good service by Bill Collins.
12/17/2024
Erik W. VERIFIED CUSTOMER
I didn’t get an explanation why my battery test failed (a year or two earlier than expected?). I wish they’d tell me more about how dire the tire situation was. I think they were so busy on a Saturday they can’t really spend time being clear about issues they found with my car.
12/16/2024
Anna G. VERIFIED CUSTOMER
Sullivan motors was unable to reprogram the factory remote starter . It is factory installed, and you should be able to redo this process with no problem however, I was told it's not factory which it is when you couldn't do it. I was referred to auto sound to check out this problem..
12/16/2024
Meghann M. VERIFIED CUSTOMER
Christian Small is the best…courteous, knowledgeable and a true professional every time I come in…thanks Christian!!
12/16/2024
Derek M. VERIFIED CUSTOMER
Bob was great as usual. Always helpful and friendly.
12/15/2024
Lindajean S. VERIFIED CUSTOMER
Fast friendly service. Comfortable waiting area
12/15/2024
Carol P. VERIFIED CUSTOMER
Treated very well
12/15/2024
Diane R. VERIFIED CUSTOMER
Bill was great. He kept me informed of what they were doing to my vehicle and suggested an option to fix my radio and Bluetooth that ultimately saved me $1000. Very happy with Bill and the service team.
12/14/2024
Stephen S. VERIFIED CUSTOMER
I brought it in because the wireless charger wasn’t working. After two hours of waiting they said there was nothing wrong with it even though the salesman told me to have it looked at. I left and tried it again and again it doesn’t work. I don’t have time to be bringing it in over and over .
12/14/2024
Diane F. VERIFIED CUSTOMER
You are most welcome
12/14/2024
Charles O. VERIFIED CUSTOMER
I made an appointment for an oil change/tire rotation. Upon arrival, I was told the service would be a two hr. wait which I thought was long but I was already there. It turned out to be just shy of 4 hrs. There is absolutely no excuse for making a customer, who made an appointment, end up waiting 4 hrs. for an oil change! You claim to deliver the highest quality service…. Nothing could be further from the truth and I am disgusted with the customer service I just experienced!
12/14/2024
Loretta B. VERIFIED CUSTOMER
Service was very long
They should not book appointments so close together if not enough time to do the work
It took me 49 minutes on hold to get an appointment then when I got there it took 2.5 hrs just to do a tire rotation
12/14/2024
Brian D. VERIFIED CUSTOMER
Patty is a wonderful customer service representative. She always meets my needs, explains every detail and delivers excellent communication.
12/14/2024
Irene B. VERIFIED CUSTOMER
Excellent service as usual with Bob Witt and the crew including the pick up and delivery man!!!