Bill was great, kept me informed of everything that was done and everything that needs to be done
12/8/2024
Lawrence W. VERIFIED CUSTOMER
Excellent serviice. Bill was great.
Just took too long
12/8/2024
Norman P. VERIFIED CUSTOMER
I came in for service today to replace 2 tires, have filters changed, and to have the state inspection. Patti visually inspected all 4 tires and said I needed 4 new tires. I asked her to review the service record in November and for tire replacement. She said she had& was in a rush. She said these were the 4 original tires. I accepted her word. to that.
I have checked my records: one tire was replaced in 2023 and another this year, 2024. The newer tires were put on the front wheels in my November servicing and I was told they would need replacing soon, but only the two oldest tires required immediate replacement.
I’ve lost some trust in Patti and feel I need to do my own research before I come in for service or I should find a different service provider.
12/8/2024
William O. VERIFIED CUSTOMER
Not planning to sell. Patty was excellent!
12/8/2024
Kevin F. VERIFIED CUSTOMER
Continue the excellent service. ????
12/7/2024
Bill P. VERIFIED CUSTOMER
2 1/4 hrs for a oil change that I had an appointment for seems crazy to me.
12/7/2024
Susan H. VERIFIED CUSTOMER
It was much too slow. I arrived at 2:00 for a simple servicing check up and to get a renewal sticker. My car was not returned to me until 4:15. My service rep, Patty Majesky was excellent and very apologetic. But it took much too long.
12/7/2024
Kingston Collection. VERIFIED CUSTOMER
Brought car in at 0830 for oil change....8 hrs later its ready....i would hope an appointment this early in future would mean car is ready noon next time
12/7/2024
Alfred N. VERIFIED CUSTOMER
41/2 hours long wait. Bob was excellent came out twice to explain what was going on!
12/7/2024
Richard B. VERIFIED CUSTOMER
Efficient and courteous
12/7/2024
Nicole K. VERIFIED CUSTOMER
My service advisor Seana was absolutely wonderful and made this experience with Toyota my most positive yet
12/7/2024
Ann C. VERIFIED CUSTOMER
Thank you for your courteous service.
12/6/2024
Lynn G. VERIFIED CUSTOMER
Bill was very helpful and informative today. Very professional and very polite
12/6/2024
Donna K. VERIFIED CUSTOMER
Everything was great, just a long waiting time.
12/5/2024
Edward M. VERIFIED CUSTOMER
Not thinking about future yet.
12/5/2024
Roger B. VERIFIED CUSTOMER
Again prompt, friendly service
Thank you Christian and shuttle drivers.
12/5/2024
Paul M. VERIFIED CUSTOMER
Your superb team did my yearly review of my RAV4 systems. The only item they did not check off was the pressure in my tires. I don’t know if they forgot to check it off or they did not check the tire pressure. 45 min. after I left Toyota my low pressure tire indicator showed up on my front screen. I will go back early tomorrow morning to have them see what this is about.We shall see.