Nice smooth operation….20,000 mile service, in and out in 1 hr!
11/26/2024
Kathleen S. VERIFIED CUSTOMER
Fixed the issue and explain Ed what happened.
11/26/2024
Daniel M. VERIFIED CUSTOMER
We were very happy and satisfied with the service we got from Sullivan brothers Toyota! Especially from the service advisor Seana Bohan who was very helpful and courteous!
11/26/2024
Peter H. VERIFIED CUSTOMER
Slow service
200 appointment and showed up on time for a single tire change
2 hours and 16 minutes
Disappointing
Also earlier in the day the wait on the service phone line was excessive close to 10 minutes
11/26/2024
Peter S. VERIFIED CUSTOMER
Everything went smoothly and was great!
11/25/2024
Marie F. VERIFIED CUSTOMER
Love your customer service. Always friendly and helpful..
11/24/2024
Thomas B. VERIFIED CUSTOMER
Bob is the best. Always a smooth process with clear communication.
11/24/2024
Jeanne R. VERIFIED CUSTOMER
Patty was great ! Very helpful ! I appreciate everything she did!
11/24/2024
William M. VERIFIED CUSTOMER
Bob Witt provided excellent service.
11/23/2024
Beth H. VERIFIED CUSTOMER
I want to thank Bob for being there for me today as he was extremely helpful and excellent customer service skills along with the knowledge and information I was given. Who is much appreciated. Thank you again, Bob I would highly recommend you.!
11/23/2024
Tara D. VERIFIED CUSTOMER
During service there was a Message I needed alignment urgently,
yet I had tires replaced and aligned
Recently.
I also did brake pads last summer. Asked for all four. Thought I had all four. Today I was informed
It was only the front and urgent need for the back
Drove home and noticed dash warning light
Scared the whole way. Hood was not latched
Properly!!!!!
Not a good visit today.
I have liked it there but today felt like I was being
Lied to about my tires and brakes.
Your system is very confusing. The add on charges are a red flag.
11/23/2024
Cheryl H. VERIFIED CUSTOMER
Always trust my vehicle with the service techs at Sullivan. Appreciate the detailed analysis received at the end of service and the professionalism and curteousnes of the staff!
11/23/2024
Craig M. VERIFIED CUSTOMER
Two hour wait for an oil change that I had an appointment for
11/23/2024
Joan B. VERIFIED CUSTOMER
Patty did an excellent job tracking the progress of the repairs to my car and keeping me informed. Thank you
11/23/2024
Robert W. VERIFIED CUSTOMER
Very satisfied
11/22/2024
Georgia P. VERIFIED CUSTOMER
Bill always checks on what my car may need beyond the usual maintenance. He clearly explains what is needed and what will be done which I appreciate!