Love the video clip with the detailed information and the ability to pay ahead of time.
11/13/2024
John P. VERIFIED CUSTOMER
Great job. Thank you
11/13/2024
Linda L. VERIFIED CUSTOMER
Excellent service appreciated
11/13/2024
Ally T. VERIFIED CUSTOMER
The service was painfully slow. I couldn't even get an estimate on the time. I didn't expect it to cost as much as it did by the time I got an update. Not a great experience.
11/13/2024
Lee S. VERIFIED CUSTOMER
Easy and fast process! I’m new to the area and this is the best dealership service I’ve ever had. Ya won me over!
11/13/2024
Donna G. VERIFIED CUSTOMER
Thank you!
11/13/2024
Meghann M. VERIFIED CUSTOMER
Christian is the best. Polite, respectful and knowledgeable. Love that dude.
11/12/2024
Dennis A. VERIFIED CUSTOMER
Thank you!
11/12/2024
Mary B. VERIFIED CUSTOMER
Good service nice people I am a very satisfied Toyota owner
11/12/2024
Margaret L. VERIFIED CUSTOMER
Christian is great to work with.
11/11/2024
Katherine D. VERIFIED CUSTOMER
I I love the car. It has been a great car and I have had good relations with the staff.
11/10/2024
Pamela H. VERIFIED CUSTOMER
Problem not resolved.
Seana was wonderful!
11/10/2024
Jennifer C. VERIFIED CUSTOMER
Bill is awesome ! He is always wonderful when he waits on me every time I come in
11/10/2024
Larry F. VERIFIED CUSTOMER
Seana was a real pro and carefully guided through the service to my vehicle! Overall, typical Sullivan service!!
11/9/2024
Cynthia B. VERIFIED CUSTOMER
Bill Collins did a great job taking care of me during this confusion of getting a recall done. I was exhausted and felt a bit frustrated that the situation took a week to resolve. There were many hiccups and hold ups in the procedure. Bill did his best in keeping me informed during the whole process and provided free transportation on my second visit to Sullivan Brothers Toyota. Though no fault of Bill, the determination of recall should not take 5 days. I was there 7:30 on Monday and only got the issue resolved on Friday afternoon. Again, no fault of Bill, Toyota and Sullivan Toyota’s processes need to be improved. Though substitute transportation was provided, not having our familiar vehicles for the week was inconvenient.
11/9/2024
Cheryl J. VERIFIED CUSTOMER
The service was good.
11/9/2024
David C. VERIFIED CUSTOMER
All the people at your dealership have always treated me professionally and with respect. I’m always glad to tell people where I bought my Tundra Capstone.
11/9/2024
Helen C. VERIFIED CUSTOMER
Great service and great communication
11/9/2024
Patrick I. VERIFIED CUSTOMER
Top notch service!
11/9/2024
Laverna H. VERIFIED CUSTOMER
Bob explained all the important repairs needed at this mileage or year of car. I appreciated this update.