Christian was kind, professional and got the job done. Everyone I was in contact with from your greeter to the mechanic were amazing. Nice atmosphere, beautiful building and makes me not want to go anywhere else. Shout out to David Smith who guided me to make the appointment. Great experience. Thank you!
3/5/2025
Vincent C. VERIFIED CUSTOMER
Patty excellent
3/4/2025
Donald E. VERIFIED CUSTOMER
Your employees are very professional and courteous and helpful in answering questions I might have and when I’m ready to buy another vehicle, I would buy it from your Thank you, Donnie Ellis
3/4/2025
Paul G. VERIFIED CUSTOMER
Thank you!
3/4/2025
Joshua V. VERIFIED CUSTOMER
Your prices are ridiculous for some of the services, you want to change 80 dollars for a installation of a windshield wiper when the wiper itself is 20 dollars and all you do is snap it on, the wait time was horrible 3 hours for a inspection sticker, the cost of a transmission fluid change at jiffy lube is 99 dollars and at Sullivan brothers it 450…. Not to mention when you pullout the dipstick it clearly says on the dipstick DO NOT CHANGE TRANSMISSION OIL …..
3/4/2025
Bharat P. VERIFIED CUSTOMER
I booked my oil change online for $74.95+tax. She was nice to me in the beginning and she said it will cost you about $100 then as soon as I mentioned that online I have booked for $74.95 she started giving me attitude and asking me to show her any proof I have about that price even though her iPad was showing my price $74.95. So I said I am going back and will come back with proof then she said okay I trust you.
Then after waiting for over 2 hours (just for oil change) I had to run around for my key and my car was not washed like every time they do. I am definitely not going back.
3/2/2025
Timothy F. VERIFIED CUSTOMER
I like the video confirmations.if there could be more of a walk around through the car that would be great!!!
3/2/2025
Albert Z. VERIFIED CUSTOMER
Justin was just very professional, a pleasure to work with
3/2/2025
Joe D. VERIFIED CUSTOMER
Very professional
3/2/2025
Samantha K. VERIFIED CUSTOMER
Bill was fantastic today, he helped my car in and out quickly.
3/2/2025
Bill S. VERIFIED CUSTOMER
Christian has always been helpful
Thank you
Bill
3/2/2025
Sara C. VERIFIED CUSTOMER
Christian always makes the process seamless and efficient.
I love having a female service tech
Ch her name escapes me but she is always does an amazing job on my car.
3/2/2025
William O. VERIFIED CUSTOMER
I got to the dealership at 1:15p. The truck was taken i right away. At 3:15 i got an email telling me the truck was done. About 3:25p the truck was brought out. Then MS Patty started shuffling paper and talking on the phone. About 4:15p i finnaly confronted MS Patty and asked what the delay was. She proessed the paperwork and i left at about 4:30p. The work on the truck was done but MS Patty caued the delay. If you can’t do better i will go to another dealership. She was rude.
3/1/2025
Angela M. VERIFIED CUSTOMER
Great service
3/1/2025
Nick D. VERIFIED CUSTOMER
Thanks for looking out as always Bob!
3/1/2025
Charles S. VERIFIED CUSTOMER
If the repair works, I'll let you know.
3/1/2025
George R. VERIFIED CUSTOMER
Oil change took 3 hours
3/1/2025
Allan M. VERIFIED CUSTOMER
Very good service
3/1/2025
Cathy B. VERIFIED CUSTOMER
Patty is always goes above and beyond .
She is truly an asset to Sullivan brother’s Toyota
Service department in Kingston
2/28/2025
Melissa H. VERIFIED CUSTOMER
Christian was very pleasant to talk to and explained everything very well, a great experience!