Thank you Bob for keeping me informed throughout the time my car was at Toyota.
10/11/2024
Carol S. VERIFIED CUSTOMER
Patty is always helpful and a joy to work with
10/11/2024
Diane H. VERIFIED CUSTOMER
I am always provided with excellent service by the entire Sullivan Toyota team.
10/11/2024
Mary J. VERIFIED CUSTOMER
Samantha was exceptional.
Professional, informative, pleasant
10/11/2024
John D. VERIFIED CUSTOMER
Samantha kept me informed during my time in the waiting area
10/11/2024
Dana D. VERIFIED CUSTOMER
There were too many vehicles ahead of me so I couldn’t be seen for 1 1/2 hrs to 2 hours. He offered me a ride home. I had to reschedule because I needed to go back to work by 1. This over scheduling has happened before and it’s not his fault. He’s not booking the appointments. I’m not happy with Sullivan Brothers, overall
10/10/2024
Richard E. VERIFIED CUSTOMER
Excellent service by Sam and the staff
10/10/2024
George A. VERIFIED CUSTOMER
Christian is always knowledgable,helpful and courteous
10/10/2024
Nathan S. VERIFIED CUSTOMER
Jim was nice. I don’t know who’s in charge but to announce new tires and brakes needed after they had it for 8 hours and to tell me 4WD is fine even though I’ve had vehicle since new and clearly 4WD is not supposed to stick for minutes and a loud bang occur when it finally slips in. Also said that I couldn’t get an inspection sticker from them because of the tires….and waited to tell me this when I showed up to get it and rush to a ferry to get the car back home. Once I didn’t agree to the 9th inning add ons….It was a “here are your keys; have a great day”….this won’t go anywhere because there’s zero accountability and nobody actually cares about people at your dealership. So I had to take a day off work. Spend 300$ on a ferry to get brake fluid. Sick guys. Solid. Just another customer you gifted a bad day to and won’t lose sleep over. Cheers.
10/10/2024
Kimberly C. VERIFIED CUSTOMER
The work on my car was fine but I had to wait 2 1/2 hours just to get a sticker and if you were backed up that far, I would prefer a call to see if I would like to change my appointment time and day
10/9/2024
Fredrick M. VERIFIED CUSTOMER
Bill was very good and very helpful.
10/9/2024
David H. VERIFIED CUSTOMER
Patty and service team always very friendly.
10/9/2024
Karen B. VERIFIED CUSTOMER
Excellent service
10/9/2024
Valerie P. VERIFIED CUSTOMER
It took longer than I expected, but I was home so it was o.k.
10/8/2024
Maryjane M. VERIFIED CUSTOMER
Bob Witt was very courteous to me and my vehicle was done in less than an hour.. I was very happy with the service I received.
10/8/2024
David M. VERIFIED CUSTOMER
Service took considerably longer than expected.
10/8/2024
Darlene K. VERIFIED CUSTOMER
Patty was excellent in getting my vehicle fixed
10/8/2024
Patricia D. VERIFIED CUSTOMER
I’ve been very pleased with Bob Witt and the service I’ve received. Also the waiting area is very comfortable with snacks and water etc provided. The Ladies Bathroom is very clean also.
10/8/2024
Megan T. VERIFIED CUSTOMER
Bob Witt — 10 out of 10 every time. Many thanks!
10/8/2024
Kristen R. VERIFIED CUSTOMER
Bill was fine and apologetic about service taking over 3.5 hours. It wasn’t bills fault he was fine just terrible service