Patty was great and very professional - but the entry experience to the service bay was a train wreck compared to the other toyota dealership that I have used. There seems to be a real problem with dealing with the volume of customers that you have.
9/26/2024
John C. VERIFIED CUSTOMER
Great customer service
9/26/2024
Rebekah L. VERIFIED CUSTOMER
Bob, once again provided excellent service by having his team come pick up my car look at it assess it and do what needed to be done in a timely fashion. Bob always gives updates and lets you know what's going on. He always makes sure that the customer is happy. He's a true asset to Sullivan Toyota
9/25/2024
Shirley C. VERIFIED CUSTOMER
Samantha was excellent today. I finally had a positive experience with your service department!
9/25/2024
Charles S. VERIFIED CUSTOMER
Chris Small is a great service adviser. I trust him to give me truthful advice.
9/25/2024
Carolyn S. VERIFIED CUSTOMER
All ok per usual
9/25/2024
William L. VERIFIED CUSTOMER
Service on my Tacoma was prompt. Thank you for your service!!
9/25/2024
John C. VERIFIED CUSTOMER
I was happy with the service provided by Patti Majesté. I was not happy sitting for 3.5 hours before they even
started working on my car, spending
a total of 4.5 hours in your waiti?ng
room. I was not a happy customer!!!!
9/25/2024
John W. VERIFIED CUSTOMER
Completely satisfied
9/24/2024
Paul S. VERIFIED CUSTOMER
Samantha was excellent, she answered all of my automobile technical questions quickly, and gave me great advice for the long-term care for my Toyota RAV4.
9/24/2024
Kyla C. VERIFIED CUSTOMER
I was surprisingly patient and got a 25 dollar discount. TY
But it took 2.75 hours for an oil change and tire rotation.
Service always top notch….. time spent not so much.
9/24/2024
Denise L. VERIFIED CUSTOMER
Thank you!
9/24/2024
Ruth S. VERIFIED CUSTOMER
Thank you.
9/24/2024
Izzy H. VERIFIED CUSTOMER
Bobs got cool hair
9/24/2024
Peter H. VERIFIED CUSTOMER
I was told the truck was ready & I noticed that they were damaged…again! This will now be my 3rd attempt to get them installed.
Unfortunate neither technician noticed that they were damaged.
Sam took a pic & spoke to the service manager & they’re being reordered. Third time as I mentioned before…
This is now a question of my time!
9/24/2024
Erik S. VERIFIED CUSTOMER
Dave was ab l e to.get car in a nd m and fixed in a day