I made the appt for an oil change because Kerry called me and said that the dealership was running a special for $50 off any service. I needed an oil change anyway but found that hard to believe for a small dollar service and asked her what the price of an oil change would be on my car. She couldn’t tell me the price but assured me that the special discount would be honored. I made the appt. Then I went home and had my husband call to find out the price of an oil change. After ALOT of runaround and evasion, he was quoted $59.95. So I came for the appt, thinking I would pay about $10 plus disposal fee. But Bob said they could t honor the special discount for the oil change. That Kerry just makes marketing calls and doesn’t know the details. I should have fought it or left, I was so disgusted. But I didn’t have the energy. I don’t blame Bob, because I bet he isn’t empowered to even try to make it right. I would have been happy with even a partial discount. This isn’t the first time I have felt that I got “bait and switch” from your dealership, which I why I hadn’t been back there in awhile. I’m really angry.
9/18/2024
Lisa H. VERIFIED CUSTOMER
Bill was kind, professional and honest.
9/18/2024
Joan L. VERIFIED CUSTOMER
Patty is a class “A” employee
She sees to every detail, keeps you well informed in a very professional and friendly manner. I always look to come in when she is there.
Thank you Patty
9/17/2024
Jan J. VERIFIED CUSTOMER
My husband and I have both had Toyota camrys and have been doing business with you for 24 years. Bob Witt has helped us through most of those, if not all of them. We have never been disappointed with his care, concern and attention to our needs. Respectful, helpful, knowledgeable! You've got yourselves a gem..thank you!
9/17/2024
Andrea M. VERIFIED CUSTOMER
Thank you for caring for Noel. I absolutely love that Venza!!!!
9/17/2024
Charles V. VERIFIED CUSTOMER
Bob Witt is the most professional service advisor with whom I have ever dealt. He is knowledgeable, competent and courteous. He goes out of his way to ensure I am pleased with the results. Thank you Bob!
Charlie
9/17/2024
Katie N. VERIFIED CUSTOMER
Professional and personable service. Thank you.
9/17/2024
John S. VERIFIED CUSTOMER
Efficient friendly. Detail oriented
9/16/2024
Mark F. VERIFIED CUSTOMER
Christian was spot on and handled my issue promptly professionally and completely . Great experience
9/16/2024
John M. VERIFIED CUSTOMER
Quick turn around for my 50k service. Really like the online report of the work and notification my car was ready
9/16/2024
Jeff P. VERIFIED CUSTOMER
Great service as usual.
9/15/2024
Paula A. VERIFIED CUSTOMER
Samantha helped me to get a percentage off of a service which I greatly appreciated.
9/15/2024
Robert D. VERIFIED CUSTOMER
Not a great experience.
9/14/2024
Sean M. VERIFIED CUSTOMER
Patty is awesome. I can’t thank you guys enough for making today so easy for me, everyone is always so friendly and really appreciate all of you. Thank you very much !
9/14/2024
Susan S. VERIFIED CUSTOMER
Christopher Small was superb in his knowledge and service was timely
9/14/2024
David M. VERIFIED CUSTOMER
Thank you for giving me an appointment so quickly. Your representatives are very efficient and friendly and listen to my problem
9/14/2024
Artemis M. VERIFIED CUSTOMER
Everyone was very professional
9/14/2024
Peter C. VERIFIED CUSTOMER
I had a perfect visit because Samantha made sure to solve the problem I was having with my tire and completed the routine maintenance as quickly as possible. Samantha is very nice and explained everything to me to make sure I understood why I had to get a new tire. She needs a raise!
9/14/2024
Linda S. VERIFIED CUSTOMER
I had a very good experience once again. Thank you for such great service.????
9/14/2024
Linda C. VERIFIED CUSTOMER
First I had a 10:45 appointment for a 5000 mile oil change. I also was have a problem with computer . When I got the car it had two thousand mile on it and who every from the deal was using it must have put in they email . So has told someone would help me straighten it out. I had plan at 12: 00 I didn’t get my car back until 1:00 than could real find someone to help me with the computer. I just had to leave as I was already one hour late.