Bill was friendly professional and kept me updated on the progress of my truck, very happy and satisfied with my service visit.
8/19/2024
Anthony W. VERIFIED CUSTOMER
Upon receiving the vehicle, there are countless scratches, gouges and chipped paint spots all over the exterior of the truck. There are numerous dents on the truck. There are rust spots on the truck. There are deep scratches/dents on the truck where metal is exposed. There is a panel in the front driver side that is a different color than the rest of the truck. The front bumper is not aligned properly. The front passenger mud flap is crooked and screwed up. On the interior, there are scratches on the passenger seat and rear seat. The driver seat has a deep gouge in it. There are significant scratches in multiple locations on the center console. I asked the delivery guy what happened, and he showed me all the pictures of the truck that he took at the dealership before loading it on his trailer. All the damage was present before the shipping company picked up the truck. The shipping company also took a photo of the odometer, which read 25,660 miles. I bought the truck with 25,539 miles on it (according to my paperwork). Someone drove the truck 21 miles after I purchased it. The delivery guy gave me 78+ photos of all the damage he documented before loading the truck on his trailer
8/19/2024
Michael A. VERIFIED CUSTOMER
Patty was great. There was grease all over my driver seat and on the head rest. I have leather seat covers thank god so it did not stain but on the headrest there's a decent swipe of grease on the cloth of the actual head rest.
8/18/2024
Helen B. VERIFIED CUSTOMER
Christian was. Great! Helped me w a few other things.
The woman at the desk w black short hair is outrageous ! Thank goodness you have good people like Christian
8/17/2024
Jacqueline H. VERIFIED CUSTOMER
Love your service team!
8/17/2024
Felismino F. VERIFIED CUSTOMER
????????
8/16/2024
Kathleen R. VERIFIED CUSTOMER
Patty and co. are a well tuned group. Highly recommend
8/16/2024
Janet D. VERIFIED CUSTOMER
Thanks for getting my car back on the road
8/16/2024
Martha C. VERIFIED CUSTOMER
No comment
8/16/2024
Marjorie V. VERIFIED CUSTOMER
Samantha explains the details of the car service. She is the best.
8/16/2024
Webby Engineering. VERIFIED CUSTOMER
Thanks
8/16/2024
Lorna H. VERIFIED CUSTOMER
Everything went very well. Thank yoi.
8/16/2024
Samantha W. VERIFIED CUSTOMER
I was told my oil change would be 70 on the phone and then I had a coupon and they wouldn’t honor it
8/16/2024
Wilbert A. VERIFIED CUSTOMER
No comment
8/15/2024
Emily M. VERIFIED CUSTOMER
Bob was great! Very communicative and very helpful!
8/15/2024
Karl S. VERIFIED CUSTOMER
Helpful and efficient
8/15/2024
Vic N. VERIFIED CUSTOMER
Sam is a pleasure to work with.
8/15/2024
Sharon M. VERIFIED CUSTOMER
One of your Manahers had the mechanic apologize to me because of his behavior, so it wasnt a pleasant experience. Ive been with you all for a long time but im not coming back after what happend.
8/15/2024
Theresa B. VERIFIED CUSTOMER
My first time there.. excellent service, great attitudes. I will definitely be back.